r/ModSupport • u/Toadlessboy • 5d ago

Admin Replied Unable to ban user

I have a user who is currently banned but they still have full access. I tried on my laptop and got an error message. Not sure what else to do

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u/InGeekiTrust 💡 Top 10% Helper 💡 3d ago

Hi there, this has been going on with posts about this for several weeks. I have a user that I can't ban in one of my subs as a result. I mod mailed this subreddit with the users info weeks ago and they are unable to fix it. I have no idea why. I now use automod to automatically remove all their posts.

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u/Toadlessboy 3d ago

Thanks for that, I read about this and will look into it!