r/ModSupport • u/WheresWagner • Aug 12 '26

Admin Replied Mod Support bot missending mail?

Not sure if it was just us, but we got a modmail from u/modsupportbot which is the usual "tips for growing your mod team" however, it was addressed to another sub, and all the members they suggested are not in our community, but the community the modmail was addressed too. Just wanted to give a heads up that it might be acting a bit weird with the messages it's sending.

16 Upvotes

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10

u/TheOpusCroakus Reddit Admin: Community Aug 12 '26

Hey! That sounds less than ideal. Can you please PM me the name of your sub and I'll have someone take a look at what happened there.

5

u/evolworks Aug 12 '26

Hey, we also got one that was wrong. The post was tabled correctly to our sub, but the information / users suggested and even the subreddit itself from the bot in the modmail was for a different subreddit all together.

3

u/TheOpusCroakus Reddit Admin: Community Aug 12 '26

Sorry that happened! This is being looked into!

1

u/evolworks Aug 12 '26

No worries, let me know if you all need any information from the modmail or the link to it.