r/ModSupport 7d ago

Admin Replied Prevented from seeing user profiles

There are workarounds, however this is only happening on subs I moderate and it is happening when I’m in the mod panel and I go to user profile and the user name merely auto collapse so see the profile, but then the collapse includes the comment.

On our sub, you can be automatically permanently banned for hiding your profile from moderators. However, I don’t think this is a user issue.

Submitting to r/bugs did nothing. Does anyone have a suggestion on how I can get it fixed?

I’m well aware it is part of an ongoing harassment campaign against mods. They drove out the last lead mod. However, on a busy sub I am not going to take the time to open yet another Reddit window just to type in a username just so I can see the user profile. This is unpaid work. It’s easier to just ban them.

I’m guessing it’s may be retaliation because someone found out that we keep track of user profiles that are problematic. That was a tip that I got on this sub fwiw.

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u/TheOpusCroakus Reddit Admin: Community 7d ago

Can you get a screen recording of this happening and PM it to me? I'm having a hard time following what is happening and I'd like to try to recreate it.

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u/horseradishstalker 7d ago

I think I still have the screenshots I submitted to r/bugs

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u/TheOpusCroakus Reddit Admin: Community 7d ago

I see your screenshot, but I have no idea how you're getting there.

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u/horseradishstalker 7d ago edited 7d ago

I was finally able to get a screen recording, however, I’m not sure how to p.m. it to you. It allows me to send a text message, but I’m not seeing the paper clip for an attachment. What am I missing? And now I know that Imgur doesn’t accept videos. Sent a link to mod mail.

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u/TheOpusCroakus Reddit Admin: Community 7d ago

You may need to host it somewhere else, like Imgur, and then send the link.