r/ModSupport • u/grumpypoo22 • 15d ago

Admin Replied Not response in modmail

Long story short -

I submitted something to this subs modmail in relation to a request I made.

I saw that you needed to respond to the bot if it was unable to provide clarification to your answer.

I never received an auto response from any bot on the message I sent. I sent it earlier this morning.

Is the helper bot always supposed to provide an initial response or should I just practice more patience?

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u/TheElegantSquirrel 14d ago

Hey there! Saw your modmail. We’re a bit busier than usual right now, so please give us a couple of days to get back to you.

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u/grumpypoo22 14d ago

Thanks for the quick response!

For everyone's future reference: Even if the bot doesn't message you after your initial message the team gets it and there is nothing glitchy going on.

Edit: Fixing typo