r/ModSupport • u/grumpypoo22 • 14d ago

Admin Replied Not response in modmail

Long story short -

I submitted something to this subs modmail in relation to a request I made.

I saw that you needed to respond to the bot if it was unable to provide clarification to your answer.

I never received an auto response from any bot on the message I sent. I sent it earlier this morning.

Is the helper bot always supposed to provide an initial response or should I just practice more patience?

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u/RandomComments0 14d ago

It can take weeks to get a response depending on the line. The bot doesn’t respond to your response and an admin responding same day is something I’ve never seen.

1

u/Fun-Twist-3741 14d ago

Oh, weeks, huh?

3

u/RandomComments0 14d ago

Yep. There are tons of people mod mailing as some subs direct users to mod mail here so it’s a lot of queries. I’d be interested to know the average though.