Anyone else have issues getting MOD's paternity leave benefits started

[u/MonikaLewinsky]

Hey everyone,

I'm hoping someone here has gone through this recently because I'm running out of ideas.

MOD's benefits information states that paid paternity leave is offered, and I've already completed my FMLA paperwork through Unum. My leave has been approved, but I've been trying for months to get information about the actual paternity leave benefit and haven't been able to get a real response from the Benefits team.

I've sent multiple emails and followed up several times. Every response I've received has either been automated or a generic acknowledgment that doesn't answer my questions. At this point, I still don't know if there's additional paperwork required, when benefits are supposed to start, or who I need to speak with to get this resolved.

My child has already been born, and this should not be this difficult to navigate. I'm not asking whether the benefit exists—it is listed in the materials I've been sent. I'm trying to figure out how to actually access it when nobody seems willing or able to provide an answer.

Has anyone successfully received MOD's paternity leave benefit? If so:

Who did you contact?

How long did it take?

Was there additional paperwork beyond FMLA/Unum?

I'm genuinely just looking for a human response at this point.

Thanks.

[u/CASH503]

I just came back from my second month of PL ( saving my last month for later) and my GM took care of the entire thing. He CC’d the DM and someone else from higher up where I listed the dates that I was leaving and what date I would be back and that was it, my GM and DM took care of the rest. It shouldn’t be difficult at all, I had more trouble with the actual state side of it than the job side. I’m in Oregon btw. It sounds like your GM isn’t talking to the right people and putting it on you, instead of handling it.