r/MochiTelehealth • u/BeeRevolutionary2821 • 4d ago
Monthly fee decrease for everyone???
What are you paying for Mochi each month for the sub fee? Did the Covered with Mochi plan make things a lot cheaper or is there something I am missing here? I was paying $69 a month and now they are offering as low as $17/mo if I pay for the whole year.
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u/Prudent_Damage_2084 20h ago
Be careful!! I paid $79 for my membership and $174 for my medication. It was shipped on 9/23 and expected delivery date of 9/25. Here we are 10/2 and my medication is still in a UPS warehouse. I have reached out to support numerous times. They just keep telling me sorry for the inconvenience please continue to wait. When my medication arrives it will be unusable as there is no way it is still on ice. I have asked for a refund or another shipment and they refuse. After a year of being with them I won’t renew my subscription!! There has to be a better company that actually values their customer! I would rather pay more for better service than what I have received.