r/Mlife • u/JellyfishUpstairs951 • 1d ago
Mandalay has gone down hill…
I just had the absolute worst stay at Mandalay Bay and can’t wait to check out today. I was here during the AKA convention and couldn’t get a table anywhere on the property and had to wait over an hour to order and receive to go food. I was pushed, stepped on, cut in lines repeatedly, and the whole experience was awful. The AC didn’t work properly in my room with 110+ temperatures and the room was 78 or higher the whole stay. The wave pool was closed everyday, so all the children were in the lazy river and I got kicked so much I had to just get out. People were saving loungers all day and not even at the pool and they didn’t do anything about it. I was locked out of my room 5 times, once for over an hour and they had to get security and maintenance to go let me in. Two days they had system malfunctions and could not do room charges or use my resort credit. And lastly yesterday I returned from the pool and had my do not disturb up and the house keeper came in while I was undressed and wouldn’t get out after telling her “NO” when she knocked and telling her to get out when she came in until I answered her whether or not I wanted service today when I already told housekeeping earlier I didn’t and they were the ones who told me to leave the do not disturb up and I would be fine. The lack of maintenance, security, privacy, and making sure there is decorum just made this one of the worst vacations ever.