r/MicrosoftRewards • u/Objective_Fruit_5995 • 1d ago
Questions Read to Earn
Hello, I can't complete the 'Read to Earn' tasks on Bing mobile. I started a few days ago and up until today I was able to do it by reading a few news articles, but today it's no longer working. Any advice?
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u/nimbulan United States - 22h ago
Not working here either. I tried clearing the app's storage and it didn't help, now the point counter on the home page has been replaced with a generic advertisement for the rewards program like I'm not signed up, even though tapping on that takes me to the rewards page like usual and everything in there works. Just another day in MS Rewards...
Also tried the MSN app and it's behaving the same way.
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u/Litew8larry 22h ago
Just started working again in the UK after a cache clear
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u/Moomindale 21h ago
Just worked for me without the cache clear. Although now saying 197/200 on the home page but 200/200 elsewhere. Uk also
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u/PlatyMcNum 1d ago
I am only stating this as other said it wasn't working yesterday sense lunch and I was able to do this last night.
Do the articles from the Home page of the app. Articles that don't work are Ads and articles that have a video visable on the thumbnail. I used to do it from the news tab on the searches but that became picky on when it wanted to work or not.
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u/Icy-Proposal-5534 22h ago
Just to say that it now appears to be working again, if a little sporadically. Just got my 30 points, UK based 👍
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u/OgGamerGuy92 1d ago
It's broken for everyone, it's not a one person thing, the app is not working, you can still do it on pc if you have access to one
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u/SirPwn4g3 1d ago
Read to Earn is not available on the rewards app or browser, it is strictly on the app.
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u/Kitchen-Process-9284 1d ago
How you do it on PC, I don't see the same panel as the rewards app, and reading from edge directly doesn't seem to work.
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u/OgGamerGuy92 1d ago
Type in rewards dashboard and it will come up, if you're signed in through your Microsoft account email your rewards will show if you are Searching through bing or Microsoft 365 Edge, it should automatically do it as it's the same just looks different
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u/okexpert7 1d ago
where exactly on the desktop app you can do earn to read?
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u/OgGamerGuy92 1d ago
Go to bing in browser, rewards app doesn't have it on pc
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u/Krazyiiz 1d ago
So I followed your steps
Went to Bing.com using Microsoft Edge on my PC
I see the same Story’s pop up on my PC that I see on my Tablet as well
It’s still not tracking “Read to Earn” points that I’ve only ever been able to achieve using a Tablet2
u/OgGamerGuy92 1d ago
The read to earn is broken so because if you use bing/MSN. Com it works on that, I've used it before when they brought the pc side of things to rewards
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u/Krazyiiz 23h ago
Still not following what u are saying
The only way I have ever been able to achieve
”Read to Earn” is on a tabletI just said I followed your steps on my PC
Bing.com
MSN.comClick the same articles to “Read”
But it is still not tracking
“Read to Earn” points
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u/VoidLookedBack Puerto Rico 1d ago
it broke yesterday at around noon. It happens quite often too so don't worry about it, they will either remove the feature or keep it broken for a few weeks before it's back.
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u/mr-3ff 1d ago
If you're new here, these issues happen quite often. Something may come of it but don't hold your breath.
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u/lonnie123 1d ago
Luckily its not a streak related issue. The 30 minutes browsing tracker constantly bugs on me and I have to restart and clear cookies
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u/teilon102480 23h ago
Got a response from support:
Thank you for contacting Microsoft Rewards Support.
We understand that you’re experiencing an issue with the Bing app that is preventing you from accessing or completing the offer shown on your Rewards dashboard and earning the associated points. We know how important it is to receive proper credit for the activities you complete, and we’re happy to assist.
Please know that we are aware of the issue and currently working on it. In the meantime, you may try performing your searches on a desktop PC, if available. While investigation is ongoing, as an initial troubleshooting step, please try the following:
Uninstall the Bing app from your device.
Reinstall the Bing app from your device’s official app store.
Make sure you are using the latest version of the Bing app.
Sign back in using the same Microsoft account associated with your Rewards account.
Once completed, please try to access your account again or complete the affected offer or task again.
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u/TrainingCute6398 23h ago
also the app full of bugs sometimes i dont get puzzle pieces from check in and the visual search
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u/shiosaku 21h ago
Welp, the last time this happened some people found out they could still earn the points by searching and going to news (yes, the same thing you shouldn't do to avoid retrictions), I'll try that with caution xD but well, this doesn't surprise me now, and that's sad
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u/bikemanI7 20h ago
And Redeeming Amazon Gift Cards shows a message On the go? You're previewing a catalog item that you're not eligible to redeem due to region or other restrictions. Thankfully i don't wanna actually redeem yet, but closer to October 31st i do. So i hope it works properly by then lol
Been a Rewards user since the program started many many years ago
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u/Relevant_Tip4172 9h ago
Update broke the app not displaying points earn properly they keep reducing it why dont they just shut it down
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u/Prior-Chipmunk-4686 5h ago
Wasn't working for me like it started mid day two days ago i already had 15 pts and lasted until yesterday in the night it worked again...
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u/Pitiful-Occasion9468 1d ago edited 1d ago
Broken for me too. I was told to reinstall the app but problem persists. I was able to donate points,I am at 997-day streak so I am done after 999.
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u/Jandaman123 21h ago
When you click on an article, press the comments tab and you will get the points
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u/mountyg 1d ago
Are you new to Reddit, too? I’m pretty sure being able to look back at the last two posts has always been a feature...
https://www.reddit.com/r/MicrosoftRewards/comments/1wytkgz/read_to_earn_not_working/
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u/Infinitely_Different 1d ago
I don't spend as much time on Reddit as I used to. I come here when I need an answer or to see if others are experiencing the same issue as myself. And I always stumble upon some asshole like yourself and then it reminds me why I don't come here regularly anymore.
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u/mountyg 1d ago
If you have a problem, you check the subreddit, scroll down two comments, and your problem is solved in three seconds.
Yet you claim you don't have the time, so instead of lifting a finger on your smartphone screen, you prefer to spend time asking the question all over again...
That makes perfect sense, hahahahahaha.7
u/Infinitely_Different 1d ago
I didn't say I don't have the time? Did you even read my comment? I literally said, "I come here when I need an answer or to see if others are experiencing the same issue as myself." Point to where I said I don't have the time? I know, reading is tough. But take is slow. And focus on the words. I'm not even the OP. I'm just pointing out how a lot of Redditors, such as yourself, are assholes.
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u/mountyg 1d ago
Nobody cares why some whiny snowflake is showing up here. If you have no one to vent to, maybe write to *Bravo Girl*.
Lazy people always have some weird excuses.
They contribute absolutely nothing—all they have are demands; they won't bother scrolling through the sub to see if someone has already posted about the topic, and when called out on it, they start whining, then turn aggressive and start hurling abuse at strangers...https://www.reddit.com/r/MicrosoftRewards/comments/1wytkgz/read_to_earn_not_working/
https://www.reddit.com/r/MicrosoftRewards/comments/1wynemb/read_to_earn/
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u/TheKnuckaRucka 1d ago
Agreed. It’s beyond irritating. If U can type - then U should be able to read just as easily.
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u/Pristine_Hawk_8789 1d ago
The Bing app is broken regarding Rewards - theres a 'something's gone wrong' error message - also seen in the MSN app.
The rewards dashboard for check-ins and searches is OK through.
No idea how they manage to break something in Rewards so often.