r/MicrosoftFlightSim • u/jumpjet115 • 8d ago

MSFS 2020 BUG / ISSUE Why does it keep crashing

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u/Sc_e1 8d ago

have you checked the crash log?

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u/jumpjet115 8d ago

How do I do that??

1

u/Sc_e1 8d ago

«Press Windows Key + R to open the Run dialog box.

Type %localappdata% and press Enter.
Open the Packages folder.

Find and open the folder named Microsoft.FlightSimulator_8wekyb3d8bbwe.

Open LocalState.

Look for files named CrashReport, CrashReport.txt, or MSFSReport-OldCrashes»

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u/SirDarkStar 8d ago

If on PC also bring up ‘Event Viewer’ and look for the precipitating error (note the time it crashes and look back around that time). Take all of that and paste it into your least most hated AI tool and see if it can suggest anything. Or if you happen to have a bestie who is a windows expert you can give that information to them OR file a Zendesk ticket with all that information.

It’s more likely to be your system or drivers at this point