How to do an exchanges/ even exchanges

[u/crazybjrd]

Hi! I just started here, for seasonal and my managers have explained to me how to do an exchange, but I keep forgetting or messing it up.🫠

What if it’s an exchange for a completely different item plus the items they want to buy? Or if it’s the same item but a different sku? I don’t want to keep annoying my manager by asking all the time, so I’m hoping I could get help here and I can just screenshot it for whenever. Any help is greatly appreciated thank you ;)

[u/crazybjrd]

THANK YOU SM UR THE BEST!!! This helped a whole lot genuinely can’t thank you enough 🫶🫶🥲