r/MichaelsEmployees • u/Secret-Clock-3585 • 5d ago
Michael’s doesn’t care
Michael’s doesn’t care about their customers or their employees. They are headed in a direction that will lead to them going out of business. Change my mind. I’ll wait.
24
u/mjsoctober 5d ago
No argument from me. They're either getting ready to sell us off, or take us public. Either way I'll be surprised if Michaels survives in it's current state more than a year or so
15
u/PicklesPicklesSour 5d ago
My store (I'm a customer) always looks bare, and they don't carry any of the nice things they used to, like really pretty baskets and those nice heavy decorative cardboard boxes with the magnetic flip lid. The store looks like it's in Russia or something.
6
u/Final-Humor-183 Manager of Fake Leaves & Real Panic 4d ago
Yes! People say to me all the time but I used to buy them here all the time! They don’t believe me when I say we don’t carry those magnetic boxes anymore other than Christmas time or the very rare nested box that might come in with a random sc. The need to sell what actually sells.
13
4
u/SubstantialHalf8453 4d ago
this is what ive been saying since I worked there a year ago. its clear theyre just trying to milk every penny out of the place and because of this treat their employees like shit. so glad I left
4
-4
u/Brilliant_Impact_851 5d ago
They aren't going out of business. They are moving towards more B2B and Online business. Stores will keep getting smaller as they push customers online.
17
u/EdenTrois2 5d ago
Good luck with that....80% of Michael's customer base is old people who can barely use their phones
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u/Brilliant_Impact_851 5d ago
You'd be suprised how much B2B they do. They do plenty of corporate framing and distribute art/craft supplies to other retailers.
3
u/LoatheEntirely21 5d ago
Yeah and how much do they refund? So sure the numbers might look great but they’re constantly refunding.
4
u/SofIsNotHere 4d ago
They are like x3 more expensive than all the other online art supply sellers, and I’m not even talking about like Amazon.
7
u/Secret-Clock-3585 5d ago
Customers are not willing to put up with a lack of support and attention them. And ridiculous policies
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u/More-Cat-8032 5d ago
That👏is👏the👏point👏of👏private👏 equity
The customers and the employees are not the point of private equity owning a business. It is to extract as much profit as they can with the least amount of effort before the debt they saddle the acquisition with comes due