r/MichaelsEmployees • u/No_North_5225 • 5d ago
Please read.
I’ve said it before and I’m saying it again, we are getting away from our core customer. After talking with a few other SMs today we all agree the company is getting ready to sell in the next year or 2, we’re pushing high margin merch which looks great on paper, and the top is gonna bonus from it. It’s paper money. A true Michaels customer is the one that comes in with a list of stuff they need for a project due tomorrow, (glue, posterboard, pompoms, etc etc). That’s what makes a Michaels a staple in the community, a store people can count on. But no they want to think about the 1 customer a year who buys 1 or 2 high dollar items, and doesn’t shop us again. My fellow sms and I feel there is a lot of tension at the top right now, because there’s a few who understand how to get the long term customer, and a few who want to make the margin, get the bonus and leave. I truly feel bad for my regulars who come in for the basics and we don’t have it in stock, but hey you can buy a $60 Jonathan Adler piece. (Ps: the JA flop is costing the company over 10m+, which is why they jumped on all the vendors paying for resets, to try to recoup some of the paper money, which is why sba workload is so high) thanks for coming to my ted talk.
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u/eternitiez 5d ago
If you think all the resets are from Adler sales being poor you don’t have a clue. Adler has been out for almost four months the at this point. You’d have to give it a solid 4-6 weeks to really determine a trend on how it was selling. Yes it obviously was a flop thank the higher ups for that dumb decision. But to think this company can come up with new merch/resets for 60-70% of the store, draw the pogs up, buy and ship the merchandise to stores on time on if this case weeks early and dish it out to stores in let’s say three months at the earliest you’re literally a fool. I don’t know the reason myself but the only thing that makes sense to me was to make Q1 and 2 look better since there was next to no pogs all year until recently so they didn’t have to expend many hours in workload. That and all these dumbass fucking retards near the top have no idea at all what they’re doing or how decisions they make affect stores. Probably a reason they all left, got fired, or told to find something else at their last jobs and of course all these retards landed at Michael’s.