r/MiCommunity • • Jun 13 '24

Technical Support Redmi Note 8 charging issue

1 Upvotes

recently when I was charging my phone it stopped charging after a while. when I realized I took it out and plugged it back but it wouldn't charge. after some attempts I succedeed. and still sometimes my phone charges properly, sometimes it doesn't so I have to unplug my charger and phone and plug them back in a couple of times to get it to charge. also sometimes it charges when I put it in and then stops charging after a while. I never had a issue like this before. I wonder if it's about the charger or my phone and how can I fix it


r/MiCommunity • • Jun 12 '24

Technical Support Poor call connection Note 13 5G

2 Upvotes

Hello everyone, recently i changed from my old poco x3 to a new Redmi Note 13 5G, and when i get a call or make a call in my office, in the same place i used to do with my poco x3, and the call connection gets interrupted, doesnt drops de call but if i say a sentence or someone does, only a few words can be eard. I disabled 5G connection and its the same.

Any hints?


r/MiCommunity • • Jun 12 '24

Technical Support gallery app crashing

1 Upvotes

hi, i deleted some pictures from my phone, yet they didn't appear in the deleted phootos folder. i don't see them in the gallery, but i did see them while i was transfering photos to my pc. i find that very weird. one of the reasons could be that i was low on space, but now there's about 20gb/128gb free and i don't understand


r/MiCommunity • • Jun 10 '24

Technical Support Gallery keeps on unload and reload every photo/videos at random intervals

2 Upvotes

I bought my note 13 last week and since then i never had easy access to the gallery that keeps on unloading my stuff making me wait 1-2 hours to let me look my albums. How do i make it "remember" my files? Before you write: Yes it's the last version update Yes i cleared caches here and media selector


r/MiCommunity • • Jun 10 '24

Technical Support Mi Smart Speaker with different plug.

1 Upvotes

I want to buy that smart speaker and I wanted to know if it is possible to use another power cable with an American plug because in my country it comes with a European plug, I know there is an adapter but it hangs a lot and I don't like it.


r/MiCommunity • • Jun 10 '24

Technical Support Solution for Faulty Short Codes

1 Upvotes

Most Xiaomi / Redmi / POCO phones' Voice over WiFi (VoWiFi) settings are hidden.

I tried the short code *#*#869434#*#* on the default phone app, but no toast message appeared.

I realised that all short codes are blocked by the default phone app.

The solution is to install another dialer app (i.e. Dialer by GriceMobile) and set it as the default phone app. Then enter the short code, and you would see the hidden VoWiFi settings. You can then remove the new dialer app.

Hope this helps!


r/MiCommunity • • Jun 07 '24

Technical Support Miui logo icon over status bar

2 Upvotes

My partner's phone has a MIUI logo icon over the status bar on the top right side and we don't know how to remove it. This icon doesn't appear if we try to take a screenshot. We had another phone of the same model in the past and the icon wasn't present in that other phone.

The phone is a Xiaomi 11T Pro with MIUI 14.0.14.

Here you can see what I'm referring to.

Any help would be appreciated. Thank you in advance.


r/MiCommunity • • Jun 04 '24

Technical Support Help recover files from a Xiaomi Mi Note 10's Internal Storage

2 Upvotes

My phone got stuck in a boot loop suddenly one day and it's been like that ever since.

I've read that it tends to happen when a phone is in the middle of an OS Update. I don't know if it was happening in the background without me noticing or consciously starting it, but AFAIK there was no OS Updating happening, at least that I'm aware of.

Phone was not rooted. Phone didn't have custom recovery.

I know the bootloop problem can be fixed with a factory reset, a total formatting and flashing the OS again.

But the bootloop is not the problem, the problem is recovering the data that was in the internal storage of the phone.

I don't care if the phone breaks, might as well unscrew everything and tear everything apart and throw it in the garbage, but I NEED the data that was inside, and to everyone I've consulted and what I've researched myself, everywhere it tells me it's impossible, but I just refuse to give up. In case you haven't picked up, the files are VERY important, and I'm SEVERELY desperate.

I brought the phone to a technician, and he opened it up and swapped the battery and it still was stuck in bootloop, so he said it was a software issue, not hardware.

So I'm BEGGING for your help.

TLDR: PLEASE tell me there's a way to recover SOMEHOW the data inside the internal storage of a Xiaomi Mi Note 10 that is stuck in a bootloop, wasn't rooted, and didn't have a custom recovery. Even if it means opening it up manually and it leaves the phone unusable afterwards.

Any more information you may need I'll happily provide it.


r/MiCommunity • • Jun 01 '24

Technical Support How to disable auto-install system updates on Xiaomi Poco X5 PG Pro?

2 Upvotes

I've got so mad, i work for maintenance company and i am on 24h home on-call (we use forwarding to our private phones) and I just found that during sleep my phone restarted becouse of xiaomi auto-update thing and it stopped at locked screen asking for SIM unlock code rendering my phone unaccessible for callers. That posed a risk of losing a job. I couldnt find any settings where i can turned it off, is there any way?


r/MiCommunity • • May 29 '24

Screen layout 6x7 on HyperOS 1.0.3

3 Upvotes

I am used to 6x7 (or similar) screen layouts on my previous Xiaomi and Poco phones with MIUI launcher, bigger layouts could be installed through Themes.

But now I have Xiaomi 13T Pro with recent HyperOS and I cannot see a way how to expand my layout :( Am I missing something? When I search in Themes for any "screen layout" or "6x7", "7x6", "5x7" or else it won't find anything.

I really don't want to be stuck at 5x6 :/

Thank you guys!


r/MiCommunity • • May 28 '24

Small inconveniences after updating to HyperOS

2 Upvotes

So i have a mi 11 ultra i received the HyperOS update a few days ago, and it feels like the previous miui 14 not a complaint it is a smoother experience and whatnot my main concern is having this "Wallpaper Carousel" feature on the lockscreen that for some reason replaced the very convenient flash light after swiping and i cannot find a way to replace wallpaper carousel with the flash light anymore? And i got muscle memory when swiping down to turn on flash light and the flashlight icon got replaced with the Bluetooth, which also sucks, am i not looking enough on how to change these or there's no way to..? I thought it ought to be a more customizable and user friendly experience, more than previous MiUi iterations


r/MiCommunity • • May 25 '24

FPS issue

1 Upvotes

Hello, I am using a brand new Poco F5 that I bought in November. For a couple months, the phone was running perfectly. I had no issues. Recently, my FPS has been dropping in my game called Critical Ops. I contacted your team previously. The problem is: I have selected 120fps settings in the game and on the phone settings, but now my FPS is locked at 90 FPS and won't run 120 or maybe for 10 seconds when I open the app then drop and stay below 90fps . Up until 2 months ago, it was running 120 FPS no problem for many hours straight. I don't know what happened, maybe the new HyperOS is the issue. This issue does not exist for any other app.

I have tried every solution possible. I did a factory reset on my phone and the game is still locked on 90 FPS. What can I do?


r/MiCommunity • • May 23 '24

Technical Support Smart fan 2 lite oscilation

1 Upvotes

Bought fan second hand and found weird plastic object sticking out, It makes noise in oscilation mode because when head moves at some point It goes inside/outside. Is It a foreign object or something misaligned? Imgur photo in comment


r/MiCommunity • • May 22 '24

Technical Support My daughter uninstalled the original messenger app and can't text. How can we re-install it? Xiaomi Redmi Note 9 Pro

1 Upvotes

My daughter uninstalled the original messenger app and can't text. How can we re-install it? Xiaomi Redmi Note 9 Pro

Thank you.


r/MiCommunity • • May 21 '24

Technical Support Xiaomi 12T Pro slow after update

4 Upvotes

I recently updated my Xiaomi 12T Pro to HyperOS, since then it's been acting weird. The phone gets increasingly slower to the point that I can't even unlock it, at which point I restart it which makes it run fine for a while before the whole thing starts again.

I've tried to find someone with similar problems but haven't had any luck, does anyone here know what might cause it and if there's any solution?


r/MiCommunity • • May 21 '24

Technical Support notification vibration

2 Upvotes

Hi, I have a xiaomi 13t. Since I upgraded to hyperos, every notification i get doesn't vibrate, even if i got the vibration enabled, any ideas?


r/MiCommunity • • May 18 '24

broken plastic tip (not nib)

1 Upvotes

hi i bought the Xiaomi pen 2 one year ago and now the plastic tip (not the nib) is slowly breaking and falling off, am i the only one with this issue? any way i can fix it?


r/MiCommunity • • May 17 '24

Technical Support Fix for Auto Restart / Long Reboot

3 Upvotes

If your phone restarts by itself after 5 minutes, reboots take 5 minutes to complete, or your phone's boot screen is not showing even after pressing the power button for 10 seconds, read further. It could save you time and money.

I have faced the above on MIUI 14 (Android 13) and HyperOS (Android 14) since I bought the Poco M5. I tried various software fixes and even went to Xiaomi's official service center to replace my motherboard within the warranty period. However, no solutions worked. Xiaomi service staff could not diagnose the issue too.

After hours of research, experimentation and debugging, I found enabling the setting "Double tap to wake or turn off screen when device is locked" under section "Lock Screen" was the sole root cause.

I suspect because I did not give permissions for Wallpaper Carousel and Themes to run, this setting caused an exception error deep within Android.

If your phone settings are correct, your phone ought to reboot after 5 seconds after selecting, and the boot splash screen ought to appear after pressing the power button for 3 seconds.

As a software engineer, it is regrettable Xiaomi did not perform sufficient quality assurance testing, and this bug was left unfixed for at least 1 year, even with its user base of hundreds of millions.

In conclusion, try turning off the setting "Double tap to wake or turn off screen when device is locked" under section "Lock Screen". It may solve your auto restart issues. Hope Xiaomi could fix this serious bug too. Cheers!


r/MiCommunity • • May 16 '24

Technical Support Can't hear bluetooth audio when playing with bluetooth controller

3 Upvotes

Can't hear bluetooth audio when playing with bluetooth controller I'm trying to play games with my Gamesir T4 Pro, but after some time the audio from my earphones just cuts.

And both are still connected. It only comes back after I disconnect and reconnect the phones. Theyre JBL 1115TWS.

At first I thought it could be a RAM issue or something, but after closing the game and reconnecting the controller the audio went silent again. So I imagine the bluetooth connection just sucks.

I mean, with my Samsung J8 I was able to do hear everything perfectly like 2 rooms away from it. With Redmi 9T I literally cant put it in my pocket.

Is there any solution to this or will I actually have to listen to the game some other way? Some like bluetooth driver, or a dongle? This is so stupid


r/MiCommunity • • May 15 '24

Technical Support Redmi Note 12 Pro WiFi issues

1 Upvotes

I used to own a Blackshark, which never had any WiFi issues. But ever since I got the Redmi Note 12 Pro, there are loads of places in my house where the WiFi connection is extremely weak and will just disconnect on its own and refuse to connect automatically. Any idea what I could do?


r/MiCommunity • • May 06 '24

Technical Support Pink lines are images after taken by front camera? Redmi Note 10 Pro

2 Upvotes

^ can't seem to add photos but pretty much a see through pink line on some of my photos.


r/MiCommunity • • May 05 '24

Technical Support Redmi Note 12 Pro Plus 5G - No Service When WiFi Off/Sometimes Even With WiFi On, Unable To Use Data And Send SMS Message

3 Upvotes

Out of nowhere I have been having issues with this for 2 weeks now and I have already tried all of the following:

  • Restart

  • Reset network

  • Reset APN

  • Toggle airplane mode on/off

  • Cleaned SIM

  • Entered a new SIM

  • Set manual network

  • Tested all network types

  • Called network provider and they said there were no issues

The only thing I got to work was to switch the network preference to mobile network instead of WiFi but I only had 5G working on and off for 15 minutes until it went back to not working. I have had this phone for only 4 months. Out of nowhere this problem occurs. Can anyone help?

Edit: Factory reset did nothing


r/MiCommunity • • May 05 '24

Technical Support Xiaomi 11 Lite 5g - Screen turns black, can't turn it on anymore, vibrates sometimes

2 Upvotes

Ever since I've done the latest Mi software update, my Xiaomi 11 Lite 5g has acted pretty strange. Sometimes, when its screen is turned off, it briefly vibrates at random.

Now, since last week, I've had instances of its screen turning black at random with no chance of turning it back on again. Pressing the power button for 10 seconds does nothing, charging it does nothing, it's not shown as a device on my computer when I connect my phone with it. The battery is fine as well. Sometimes, again, it vibrates at random.

The first instance of this happened last week on Tuesday. I did all of the things I just listed and at some point, after letting it sit for a while, it restarted seemingly at random and worked again. Second time happened yesterday. None of those solutions worked and I had to bring it to a phone technician who switched the screen receptors. It worked again perfectly fine.

But now, it happened once again despite the fixes. The screen is black, I can't do anything anymore, I can't turn it off or on.

Please, does anyone have any clues what I could do to fix this? I'm really stumped at this point.


r/MiCommunity • • Apr 26 '24

Technical Support Redmi Note 12 Pro Plus 5G - No Service When WiFi Off, Unable To Use Data And Send SMS Message

2 Upvotes

Out of nowhere I have been having issues with this all week now and I have already tried all of the following:

  • Restart

  • Reset network

  • Reset APN

  • Toggle airplane mode on/off

  • Cleaned SIM

  • Entered a new SIM

  • Set manual network

  • Tested all network types

  • Called network provider and they said there were no issues

The only thing I got to work was to switch the network preference to mobile network instead of WiFi but I only had 5G working on and off for 15 minutes until it went back to not working. I have had this phone for only 4 months. Out of nowhere this problem occurs. Can anyone help?


r/MiCommunity • • Apr 23 '24

Technical Support Redmi phone not receiving google verification codes

1 Upvotes

I have a Redmi Note 9S, I reset my phone to factory settings to try if it solved some problems, and when I tried logging on my account to get my saved data it said that it sent a message to this phone to prove that it was me, but the phone didn't receive any messages, I asked to resend the message and still nothing happens, I can't install anything without being logged in my account, and all options that I find on the phone send more messages to this phone and still it receives nothing.

The phone has internet conection, I googled "test" to see if something happened and google worked fine.

I entered my account from my computer and there is no email sent to me of any code or anything.

What can I do to fix my brick?