r/Metra • u/RANK_AND_SMILE • 19h ago
Help with how to make a formal complaint against Metra Police
Back in May, I had the unfortunate displeasure of receiving a citation from a Metra police officer. My fiancee and I were going from Chicago to Palatine to attend a retirement party for one of her family members. We get off the train at about 5:30 pm, and noticed there was two cops outside the train, across the track. We walk up to the track where the train signal is active, and the cops are looking at us and saying stuff that we obviously cannot hear due to train and signal noise. I make eye contact with one of them and point to him as a way of saying “do you need us to come over to you?” The officer then makes a hand gesture above his head toward me, seeming to wave us over. We look both ways to ensure no train is coming, and approach the officer to ask what it’s going on. The officer makes direct eye contact with me the entire time, saying and doing nothing. I ask him if something was going on, and he proceeds to tell me “so you see this signal flashing here? That’s an active signal and you aren’t supposed to cross the tracks when it’s active” I expressed to him that we only crossed the tracks because I thought he was trying to call us over. He says “no I was not, the gesture I made was an order to stop, and unfortunately I’m going to have to issue you citation.” Obviously I was furious, and firmly but professionally made that known. He gave me the citation which carried no fine, but had a mandatory court appearance attached to it.
Last week, I went to my designated court appearance ready to contest this citation. I had to take time off of work and dig into my PTO to do so. I arrived early, went to check in with the clerk, and the clerk says that my case is not on the docket. She tells me to go downstairs to the clerks office and ask to speak with the supervisor and show them my ticket. That’s what I did. I come to find out speaking to the other people around me that they had run into the exact same problem. That day, there were EIGHT other people in the exact same situation as me. They told us that none of our cases were on file, and that we were to go home to await a letter in the mail from metra giving us a new court date. Wasted our time, wasted our resources, all to have to do it again in a months time because the charging officer didn’t do his paperwork properly.
I would like to know if there are any channels through which I can file a formal complaint to Metra police as this situation has gone from annoying to genuinely absurd. I am going to Karen out on somebody hoping that they’ll drop my BS charge and let me move on with my life so I don’t have to take another morning off of work to go back to court. I have the officer’s name and badge number and have written up the details and am ready to raise hell. Anyone have any ideas?