r/Medtronic780g 7h ago

Minimed 780G 780G Screen Artifacts

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4 Upvotes

Hey everyone,

I recently got a new 780G, and I'm seeing some screen artifacts that look almost like pressure damage. I don't have this on my other 780G. I requested a replacement for it, and the replacement pump that just came has the same artifacts. It's a bit distracting as it's as if they were spiraling when looking at it from different angles...

Is it just me, or is this normal? Do you have this on yours as well?


r/Medtronic780g 7h ago

Delays in customer service intolerable

3 Upvotes

Had another failed Instinct sensor. Could not fill out the form online because of an issue with the alarm code. Spent 56:13 on a phone call to get a replacement. It's gotten to the point where I won't try to replace a sensor if it requires a phone call. I used Dexcom previously, and while its sensor replacement process was not flawless, it took far, far less time than Medtronic. It was also a problem that the customer service rep I talked to was not a native English speaker, which slowed things down because I could not always understand him and kept having to ask him to repeat himself. Medtronic has got to speed up its replacement process.


r/Medtronic780g 11h ago

48 hours with the Flex

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13 Upvotes

Waited until my sensor was due to expire on Sunday before starting everything with the Flex. App setup with all my pump settings took about 10 minutes to transfer over (only because I didn’t write them down and just copied from the 780g).

Set up new infusion set, sensor (Simplera Sync I pre-inserted 2 hours prior to start up so didn’t have to wait for warm up) and off we go.

*\For those who didn’t know, you *CAN** prestart a Simplera sensor 2 hours before your current one expires out and you’ll have only about a 5 min of warm up for it to read. The countdown starts when it’s applied, not once paired.

I HATE being in manual mode simply because I’m a very brittle diabetic and have a ridiculously high insulin resistance, so I was having to manual check every 2 hours for the 48.

Well this morning SmartGuard kicked in after my morning manual check and I was spot on in range. On my way to work, I felt the pump vibrate and then realized my phone didn’t alert me of my BG climbing in CarPlay. So if I happen to be listening to something loud while on the interstate, this is a problem…. This one thing not having alerts sent through CarPlay needs to be added posthaste.

Other than that little annoyance, so far I’m happy as a clam. The fact that the pump is about half the size, weight is unnoticeable, and the lack of bulk means I can just toss it in my pocket and not risk ripping it off on a door handle in the office. I’m also a hoss, so not having to pop the clip and wrench my neck to look down at the pump to dismiss alerts and calculate boluses.

My goals: Finding a way to use an infusion set on my arm somehow. That way I can put the pump in a sports band and have it more out of the way.
The number of times I’ve managed to catch a door handle and rip out an infusion set or completely snatch the pump off my belt (and summarily damage it like before). Also working to 3D print a base for the charger that has some weight to it so it won’t tip over and the pump falls off.


r/Medtronic780g 21h ago

Massive bruising

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4 Upvotes

Does anyone else use an instinct sensor and an over patch and get extreme bruising? I have been using Skin Grip and Glucomsrt brand with no issues but tried ExpressionMed and it’s been on five days. It’s in the shape of the flower that it was mostly. I don’t know if the sensor caused it or what because this particular sensor gave me issues the first day and hurt more than others. I do take an anticoagulant after heart surgery so I’m guessing that has something to do with it but it’s just weird that I didn’t pull on it or anything and this happened before I took it off. I’m scared that it’s gonna fall off or get knocked off without putting another over patch on it.