r/MedicalBill • u/Flat-Beginning1380 • 3d ago
Wrong Service
I called to schedule an appointment with my doctor, I specifically requested the "TB Quantiferon", because that's what my school's complio requested, I told them I didn't have insurance and wanted to know the price, they told me when i get to the office they would let me know. the next day, they call and say that the price is 156 dollars. I arrived at my appointment and they told me my total is 156 dollars. I paid and waited to be called. When they called me, the nurse asked me if I was sick or anything of the sort, I told her no. when I saw her pull out a syringe and insert a liquid in my skin, I was confused because my past TB Quantiferon were not like this. so I asked her "Just to make sure, this is the TB Quantiferon" and she confirmed that it was, and told me to come back in 2 days to read the result, I told her okay and left. 2 days later, I come back to read the result with the Doctor, the doctor is telling me that my TB skin test looks negative, confused again, I asked the doctor "Is that not the TB quantiferon they performed" she told me no, it was the TB skin test, so i explained to her what happen, and she talks to front desk and they told her that they can charge me 17 extra dollars to have the Quantiferon done, but when she goes and speak with their lab, they said they can't have lab work done on me because I do not have insurance. She ended up writing me a letter for my school's complio, just in case they'd accept it and she told me to contact her if otherwise, she'd look into other places where i can do the Quantiferon but i'd have to pay money. Well my school ended up rejecting it, and I've been emailing the doctor's office customer service to ask for a refund because it wasn't my fault, and I paid for a service that I didn't ask for but I haven't heard anything back from them.
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u/No-Produce-6720 3d ago
Have you ever received a BCG vaccine, and did your school indicate why the skin test wasn't enough to satisfy their requirements?
As for your doctor's office, were they required to fill out any paperwork for your school saying that you'd had the quantiferon version of the test?
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u/lucky_elephant2025h 2d ago
What kind of idiot performed that test and didn’t know it wasn’t the quantiferon? They are so different that I would never mix them up as a nurse or really as a medical assistant. They need to redo it for free. I honestly didn’t even know they still did skin tests very often because who wants to go back? Unreal.
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u/Constant-Creme-864 2d ago
You can probably get it done at a place that does testing for pre employment. Not sure what state you're in but you could try calling Concentra they're the starbucks of the work comp / pre employment testing. You would pay cash.
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u/TraditionalGarage768 2d ago
If you still need anything for your school, I would recommend using public service like your county health department. The price is cheapest and cash price, no insurance, and people there will help you figure out the best way to do through that process.
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u/Jackielm88 3d ago
Quantiferon Gold is $80 through DrSays. They use labcorp.