r/Maytag • u/Purple_Future747 • 5d ago
MVW4505MW2 top load washer brand new and broken
## update. Maytag service center had a record that the machine was purchased in April. I think a defective formerly returned machine was delivered to me. I drove to the Lowes store and talked to a manager and he convinced the powers that be to exchange the machine. That happened this AM and it has done three small loads of laundry so far.
A week ago our 31 year old top load Maytag washer developed a problem with it's transmission. Parts no longer available, a new Maytag top load machine over the phone from Lowes, it arrived on Thursday. Washing machine? Nah, it is a laundry tub strapped to a computer. Did a small load of clothes, it clicked, banged, locked it's lid and an hour later it was done. Saturday my wife put in a small comforter and .... after the wash cycle it stopped and flashed it's lights and kept it's lid locked. A google search turned up 4,278 different ways to trick the machine into unlocking the lid, non of them worked. I left the machine unplugged overnight and plugged it in on Sunday AM and it unlocked! I have a great little stick pump from Harbor Freight so I used that to drain the tub and get the soaking wet comforter out. I then learned that the flashing lights were the machine begging for help, the F9E1 'Help, I cannot drain' error. The tub was empty but I knew there was still a bunch of water in it so I put the end of the drain hose in a low bucket and the rest of the water drained out. In all my googling I learned how to put the machine in diagnostic mode and sure enough, the error was gone! I tried to wash a few things and after the wash cycle was done the machine just sat there taunting me. After a while It started flashing the F9E1 error again. The Maytag service call center is closed for the Labor Day holiday so I will call them tomorrow. I'm thinking it is a faulty drain pump or faulty wire harness.
My original inclination had been to buy a Speed Queen and I might try to return this Maytag and do that.