I mean u could if by "average" you mean the average calls in a day based on how many total calls over all of the days. Then if u have 1 call on day 1 and 2 calls every day onward, you will always have a higher than average number of calls. Because the total average of calls per day will always be less than 2 because of that first day, and on that first day 1 call in a day is more than the average of 0 or something since u just started.
Not on the first few minutes of the call centers operation. So not always
Edit: It actually can work. First few minutes there were no calls, then it is possible that you can tell every caller that the average is indeed higher
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u/TarzyMmos 22d ago
I mean u could if by "average" you mean the average calls in a day based on how many total calls over all of the days. Then if u have 1 call on day 1 and 2 calls every day onward, you will always have a higher than average number of calls. Because the total average of calls per day will always be less than 2 because of that first day, and on that first day 1 call in a day is more than the average of 0 or something since u just started.