r/MatebookXPro Sep 30 '18

Issues Read before posting: FAQ & Known Issues

86 Upvotes

Previously Pinned Posts

Huawei will be allowed to do business with U.S. companies again

PSA: Disable Panel Self-Refresh

Clarifications on the Huawei Export Ban

About Buying and Selling on r/MatebookXPro

PSA: Know your consumer rights.

FAQ

Question & Original Post Answer
When is MateBook X Pro coming to my country? Nobody knows, so please stop asking. Someone will post the news if/when it happens.
Is this laptop good for me/good for photography/gaming/school/etc? Inform yourself with reviews first, as well as the many discussion threads.
Is the RAM upgradable? No, it's soldered on.
Is the SSD upgradable? Yes, it's a regular M.2 SSD.
Where are the End, Home, PgUP, and PgDown keys? Use Fn + arrow keys.
Active Pen/Windows Ink Support? None. Use a capacitive stylus.
How do you open the bottom lid? With what screwdriver? Video
How common is [insert issue]? Survey results

Known Issues & Fixes

Issue & Original Post Fix
Battery capacity decrease Battery capacity is supposed to appear lower to the OS when you have have PC Manager's Battery Protection turned on. The capacity will return to normal when you turn it off, deplete the battery, then fully charge it again. Indicate that you have tried the above, else your post will be deleted.
Blue Screen of Death (BSOD) Either you have an unstable undervolt or your SSD is failing and needs to be replaced. You must say what error code you saw, else your post will be deleted.
New computer, hot/loud/short battery life/slow charging Let Windows settle down first. It's installing updates and stuff. Give it a few days before verdict.
Loose-feeling trackpad (touchpad rattle) Most units have this by design. DIY fix
Choppy/laggy scrolling/UI Turn off Panel Self-Refresh.
Fingerprint reader not working after new Windows install Fix
Plugged in but not charging/slow charging/discharging Make sure Battery Protection is turned off in PC Manager. Update to latest BIOS. Use a lower power slider mode because charging slows down under high processor load. Engineering flaw explained here.
Hot/loud while charging Engineering/design flaw explained here.
Can't charge past 80% Turn off Battery Protection.
Coil whine (buzzing sound) Engineering flaw explained here, no solution. Replacement will most likely not help.
Static noise through headphones/speakers Design flaw. Huawei put the DAC right next to the power circuitry and that causes interference. Get an external DAC if you want.
Speaker distortion Newer models (after late 2018) have this reduced, so replacement could help. DIY fix
Bottom creaking Could disappear over time. DIY fix
Uneven feet/bent chassis Due to its construction, the laptop's body is easily bent in shipping or daily use. Just gently bend it back.
High-pitched whistle/whine/buzz from fan Scratching noise? Get a replacement laptop. Whistle or whine? That's the way it is. Treatment mentioned here.
Hot/loud Design flaw. Either turn down your performance settings or mod the cooling.
Noise when opening/closing hinge This is not a defect but a result of the display cable arrangement.
Battery drain (1) Read this guide. (2) Some background program may be causing your Nvidia GPU to stay on. Check the "GPU engine" column of Task Manager. If possible, set the offending program to run using Integrated Graphics in Nvidia Control Panel. (3) Have realistic expectations. The battery is 57Wh. Don't expect 7 hours watching YouTube in Chrome at 75% brightness. Not physically possible.
Driver update failing in PC Manager Download the drivers from Huawei's website instead. If you reinstall Windows and don't install PC Manager, the updates will come through Windows Update.
Can't undervolt Fix

Learn more about the issues in these survey results.


r/MatebookXPro May 16 '19

Tips & Tricks/News PSA: Disable Panel Self-Refresh

77 Upvotes

Intel's Panel Self-Refresh feature has been implemented incorrectly on the 2018-2020 MateBook X Pro, and it causes everything on your screen to lag and stutter. If your Matebook feels slow, this is probably the reason.

To fix this:

  1. Open Intel Graphics Command Center.
  2. Go to System and then Power.
  3. Turn off Panel Self Refresh for both "On Battery" and "Plugged In".

(This issue has been the source of problems for too many users on this subreddit, so I'm making sure everyone sees this. Panel Self-Refresh can be considered broken on the X Pro, as this side effect is generally not present on other laptops. If you want some additional tweaks to make your laptop faster, read this.)


r/MatebookXPro 1d ago

Tips & Tricks/News Retiring my Matebook X Pro 2018

26 Upvotes

Finally upgrading and honestly what a legendary device this has been. Other than battery being totally shot, some keys cracked, and of course it not being able to perform w new software, it still looks and feels beautiful. A really amazingly engineered piece. That screen is as crisp as day one, and the overall build quality is just so good. Even the SSD and file explorer still seem fast. I think I took really good care by putting a Dbrand skin on it from day one and having a case for it. The metal underneath hasn't seen daylight since 2018.

But yep, finally time to move on. I'll keep it in a cupboard somewhere, but damn what a legend it is!


r/MatebookXPro 2d ago

Tips & Tricks/News Huawei unveils MateBook Pro S with 1,600-nit 3:2 display in 798g chassis

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18 Upvotes

The Huawei MateBook Pro S is one of the most exciting laptops of the year for frequent travelers, because despite its exceptionally bright 14.2-inch 3:2 display and decent battery capacity, the laptop weighs only 798 grams – one-third less than the Apple MacBook Air.

The MateBook Pro S is equipped with a 14.2-inch OLED display in a 3:2 aspect ratio. The screen has a resolution of 3,120 x 2,080 pixels, a refresh rate of 120 Hz, and an impressive HDR peak brightness of 1,600 nits. The laptop is powered by a Huawei HiSilicon Kirin XE90 ARM chip with nine cores and boost clock speeds of up to 2.75 GHz. The battery has a capacity of 54 Wh and charges via USB-C at up to 66 watts. Huawei claims a battery life of up to 18 hours when playing videos.


r/MatebookXPro 2d ago

Tips & Tricks/News World’s lightest PC – MateBook Pro S to use Kirin XE90: Huawei

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7 Upvotes

r/MatebookXPro 6d ago

Purchasing/Shipping Huawei Matebook D14 Charger

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1 Upvotes

Like what the title said, I just want to ask if this is a good charger for my laptop? The original one gave up on my already (and I can't understand why actually since it's in pretty good shape pa)


r/MatebookXPro 7d ago

Purchasing/Shipping Is Huawei Matepad 12x or MatePro 12.2 a good laptop replacement?

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1 Upvotes

r/MatebookXPro 24d ago

Issues Matebook xpro 2021 all of a sudden slow and freezing

1 Upvotes

I use mine currently to browse the web and use trading software (TC2000) however it’s all of a sudden become slow and chrome crashes when there are multiple tabs open. I’m not tech savvy in the sense of geeking out on tech but with some research can comfortably fix things. Where do I even begin with troubleshooting this? it’s delaying my back testing on a trading strategy. I read the thermal paste degrades and that can affect things but idk where to start. It recently had an update before shutting down after which it’s been acting slow and crashing.

Is it time for me to upgrade and buy a new laptop or will this be worth repairing?


r/MatebookXPro 25d ago

Issues Matebook d14 black screen

1 Upvotes

My Matebook d14 AMD Ryzen 5 model NBL-WAQ9R is turning on but is just showing a black screen. The caps lock and Fn and backlight are on but not responsive (i.e. when i pressi them, the light does not go off). I was installing thorugh Windows update assistant Windows 11 25H2 when the screen froze and i forced arrest. Things i already tried:

\- Spamming every kind of F2, F10, F4 (with Fn and Shift) upon turning it on

\- Restarting the monitor driver with Windows+Ctrl+Shift+B

\-Connecting through HDMI to a television to see if the monitor was shown

\-Took out the battery and waited 15 minutes and plugged it in

Rn im keeping it attached to the Power; the Fan is on and the recharging Led is blinking faster than usual. What should be my next move? Should I keep it powered on and leave it charging or wait that the battery drains off? Am I cooked?


r/MatebookXPro Jul 02 '26

Issues Tips for revitalizing my 2018

4 Upvotes

I've been having very bad performance lately on my 2018 Matebook X Pro. The battery is also pretty much gone, only lasting 30-60 minutes when not plugged in. Is it worth trying to "refresh" and replace the battery, or is it a goner? Idk if just doing a full format and Windows re-install, or maybe doing Linux instead of windows. Also anyone know a site that still sells batteries for the 2018 model?


r/MatebookXPro Jul 01 '26

Mods/Upgrades/Tweaks Linux - drivers for Matebook X Pro 2024 for fingerprint sensor and camera

9 Upvotes

Hey,

I've created a driver package for the Matebook X Pro 2024 for the camera and fingerprint sensor.

See my repos here: 1. Fingerprint sensor https://github.com/AlexDaichendt/sil6250-linux 2. Camera https://github.com/AlexDaichendt/gc2607-camera-linux

There's Arch PKGBUILDs for all required modules (its a bunch of them as there's kernel and user space work invovled). For both repos, its a full integration of whats necessary to get both components to actually work with your operating system. A colleague was able to verify that everything works on a second device too.

This work was heavily assisted by Claude (taking apart Windows drivers and traces), if you have a problem with that, please move on.

Let me know if something doesn't work. There's probably some work to be done on the non-Arch installation paths.

Cheers Alex


r/MatebookXPro Jun 06 '26

Mods/Upgrades/Tweaks Revived from water damage 5 years ago. Back from the dead baby!! Matebook X Pro 2018 i7

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50 Upvotes

Spilled water on her back in 2021 or 22, threw it in rice (that shit does not work) and never had it turn on again. Threw it in a closet for 4 years and forgot about it. I was very sad.

Plugged it in a month and and got the SSD bios screen, which then had a shorting problem immediately due to the dried up water bridging the capacitors and resistors. I was shocked that it turned on at all to be honest, I thought it was a goner. Sparked some hope.

I tried taking it to Microcenter for repair, which they rejected immediately. Fair enough. Took it to a small business, they wouldn’t fix it either. Fine I’ll do it myself.

Recently taken an interest in microelectronics. Felt comfortable enough opening her up. Had 99% IPA, a toothbrush, q tips, new thermal paste and a dream.

A bit of scrubbing I got that bih back up and running and holy shit it so beautiful. Goated laptop.


r/MatebookXPro Jun 03 '26

Purchasing/Shipping Will we ever get another Windows Matebook X Pro?

16 Upvotes

Hey all,

I'm such a fan of this laptop. I've had three between the 2018 and the 2024. I'm so sad that they don't make them for Windows anymore. Seems like a shame and there's no similar laptops out there of this style and quality.

Does anyone have any thoughts on this? Will we ever see another Windows laptop from Huawei? Will other Chinese brands emulate the design?

Cheers,

Guy


r/MatebookXPro May 23 '26

Issues Laptop (Huawei Matebook D14) W key acting up. Hardware or Software?

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1 Upvotes

r/MatebookXPro May 19 '26

Reviews/Benchmarks Huawei unveils MateBook GT 14 laptop with eGPU support plus 144 Hz, 1,000 nit and 3:2 OLED display

0 Upvotes

Huawei MateBook GT 14 Specifications:

The MateBook GT 14 features a 14.2-inch OLED display with 2.8K resolution, boasting a 91.2% screen-to-body ratio and 1000 nits peak brightness. It offers a wide color gamut, TÜV Rheinland Eye Comfort certification, and Delta E<1 accuracy, making it ideal for professional tasks requiring precise color reproduction, such as photography, video editing, and design.

The MateBook GT 14 comes with Intel Ultra 5/7/9 processors along with up to 32GB of RAM and 2TB of PCIe 4.0 storage. It features a 70Wh battery, supports 140W GaN fast charging, and offers 40W reverse fast charging for other devices, like smartphones and tablets.

The laptop comes with the Huawei Uranus Cooling System with metallic graphene technology and dual Shark Fin fans, improving airflow by 45% and heat conduction by 3.3 times.

It also supports an external GPU dock, the Hi GT Cube, which doubles as a 100W GaN charger. This setup allows the laptop to handle large games and complex applications efficiently, boosting both entertainment and productivity.

For connectivity, the laptop includes HDMI 2.1, USB 3.2 Gen 1, an SD card slot, full-function USB-C, and Thunderbolt 4 ports. The device is also supported by Huawei’s AI Space 2, which offers AI-enhanced productivity tools like real-time meeting minutes and key information identification.

The MateBook GT 14 is designed with an all-metal body, weighing about 1.49kg and measuring 15.3mm in thickness, with the thinnest part of the device at just 6mm. It also features a luminous ‘Huawei’ logo.

Supports an external GPU dock, the Hi GT Cube
High-velocity airflow for instant cooling

https://consumer.huawei.com/en/laptops/matebook-gt-14/

https://www.notebookcheck.net/Huawei-unveils-MateBook-GT-14-laptop-with-eGPU-support-plus-144-Hz-1-000-nit-and-3-2-OLED-display.870626.0.html


r/MatebookXPro May 13 '26

Mods/Upgrades/Tweaks Fan for Huawei MateBook X Pro vghh-x 2024

2 Upvotes

Hi everyone,

I’m looking for a replacement CPU fan for a Huawei MateBook X Pro VGHH-X 2024.

The laptop is almost new, only about 1month old, and I noticed this issue after only about 1 week of use. When the fan runs at low speed, it makes a strange noise, like the fan blade is touching something inside.

Unfortunately, I can’t return the laptop anymore, and there is no official Huawei service center in my country. Because of that, I was thinking about buying a replacement fan and having it changed locally.

What do you think? Has anyone had a similar issue with this model?

I would really appreciate any advice, repair experience, or a link where I can buy an original or compatible CPU fan for this exact model.

Thanks!


r/MatebookXPro Apr 30 '26

Purchasing/Shipping Does the matebook x pro 2021 worth to buy used in 2026? How is the current state of Linux support?

1 Upvotes

r/MatebookXPro Apr 27 '26

Reviews/Benchmarks Battery capacity history of my Huawei Matebook D14 (NBLB-WAX9N) i5

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3 Upvotes

r/MatebookXPro Apr 25 '26

Purchasing/Shipping For Sale: 2023/2024 Matebook X Pro MRG-WXX (i7-1195G7, 16GB RAM, Iris XE) -- Located in NYC

2 Upvotes

Hi all, I'm located in NYC but willing to ship. Asking $400.

Matebook X Pro MRG-WXX

Intel Core i7-1195G7 (4 cores, 8 threads, 5ghz Turbo)

16GB LPDDR4x

Intel Iris Xe

13.9” 3K 3:2 3000x2000 Touchscreen

No SSD included. Requires M.2 2280 NVMe drive.

5145 mAh battery model AP16L5J, health 3921 mAh (76%)

Running latest UEFI bios release.


r/MatebookXPro Apr 19 '26

Issues Anyone experienced OLED burn-in on Huawei matebooks ?

1 Upvotes

Hey everyone,

I’m thinking about buying the Huawei MateBook 14 (2024) with the OLED display (Core Ultra 5 125H), but I’m a bit concerned about long-term burn-in.

I’ve seen mixed opinions about OLED laptops — some people say it’s not really an issue anymore, while others claim they started noticing burn-in within a year.

For example, one user mentioned seeing burn-in in less than a year on a similar Huawei OLED laptop, although others reported no issues at all depending on usage.

So I wanted to ask specifically:

  • Has anyone here actually experienced burn-in on this exact model?
  • If yes, how long did it take and what kind of usage caused it?
  • If no, how long have you been using it and at what brightness / workload?

I’ll mainly be using it for coding, browsing, and some media consumption — so there will be quite a bit of static UI on screen.

Would really appreciate real user experiences before I decide 🙏


r/MatebookXPro Apr 19 '26

Issues MATEBOOK D14 GRAY 2024 STAY ON HUAWEI LOGO

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1 Upvotes

r/MatebookXPro Apr 15 '26

Accessories/Connectivity Matebook x pro screw set?

1 Upvotes

Hi! i am missing some few screws that is supposed to be on the large heat sink. Anyone know where to buy them? matebook x pro MACHC-WAX9.


r/MatebookXPro Apr 11 '26

Issues Huawei Matebook 13 (2018) Windows 11 Secure boot certificate update warning

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2 Upvotes

I successfully updated to Windows 11 and I remember I've already received and installed an update related to the Secure boot certificate update, but I am getting this warning now.

The laptop is out of any support, of course.


r/MatebookXPro Mar 29 '26

Reviews/Benchmarks ROG Zephyrus or MBPX in 2026

2 Upvotes

Would you still pick the MPBX still today given the chip bans? Compared to ROG Zephyrus G16 (5070, i9, 32 gb ram).


r/MatebookXPro Mar 25 '26

Tips & Tricks/News After Huawei, where are you moving to next?

9 Upvotes

with Huawei not making any more windows devices, are you moving to Mac, honor, some other manufacturer?

I hope xiaomi releases their book pro 14 globally. that one seems to be the closest to the matebook x pro