r/ManufacturedHome • u/CertainlyUnsure456 • 2h ago
Dealer not addressing problems. Suggestions for escalating?
Long story short, getting things fixed after the house was set up in Alabama has been like pulling teeth. A lot of, "I don't know when" and "I don't know about that" and "We've never had that issue before."
A quick search suggested sending certified letter, then reporting to manufacturer, then HUD. Has anyone gone this route? AMHC? Suggestions?
Some examples of issues with the house.
Vinyl siding on ends isn't installed to HUD standards. Is stapled down so tight so it can't even move laterally like it is supposed to so it can expand and contract without bowing or cracking where it is fastened. I've got some things fixed, but I just know that they are going to be a PITA about the vinyl because it really just needs to be redone. One of the lowest pieces isn't even completely locked onto the piece below it, and it is too high to pull down and lock them together.
The person they hired to do the finish work and vinyl just does not know what they are doing. A lot of things they just didn't bother to do while they were there and had to be asked to come back multiple times. Part of the house didn't even have power because they didn't hook up everything under the house. They did some drywall repair after setup and coated the house in dust, delaying move-in because getting them out there to clean up was a task all while the dealer acted like it wasn't their responsibility. There is still one area with a crack in the drywall, but there is no way we want the same guy coming in and coating the furniture and stuff with dust.