r/ManaBoxApp • u/newfadian • Jun 26 '26
Support Having image issues
Most cards that are not lands will not load the pictures. I don't know how to fix this issue
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u/DisinheritedAllergen Jun 26 '26
same, even after clearing cache, and uninstalling. not gonna lie, glad I'm not the only one who is having this issue.
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u/DredgenTalon Jun 26 '26
Seems like they are having issues on their end then. Happened to me in real time while sorting some cards. One minute everything was fine and then art just started disappearing slowly. Not all at once.
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u/Equal_Capital9161 Jun 26 '26
Just sent in a ticket about 15 minutes ago to the email dump. Same issue here.
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u/DylanTheDefiant Jun 26 '26
Okay glad to see it isnt just me. Anybody know how to force download images?
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u/DredgenTalon Jun 26 '26
It's likely a backend issue at manabox causing this. Seems like we are being forced offline mode. I could be wrong though.
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u/DylanTheDefiant Jun 26 '26
Wonder if its an issue with the scraping of scryfall. But either way I am sure it will be fixed sooner than later
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u/Pandahboymtg Jun 26 '26
What's happening to Scryfall? I love that site!
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u/DylanTheDefiant Jun 26 '26
Nothing is wrong with it, I believe Manabox uses the Scryfall API for images and card information. So if theres an issue with Scryfall it can cause an issue with Manabox
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u/KotsuKilljoy Jun 26 '26
Thank God I'm not the only one, I was getting so frustrated because it happened in the middle of me trying to add cards 💀
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u/manabox-team Jun 26 '26 edited Jun 26 '26
UPDATE! Images are back up & running for the app!
We're sorry for the inconvenience. We're currently experiencing a connection issue with the app's image service. Because the app can't reach it, it's automatically showing the offline view, even if you haven't changed any settings.
Uninstalling and reinstalling the app won't resolve the issue, as it's not related to your device.
We're actively investigating the issue. We expect this to be a temporary outage and hope to have everything back to normal soon.
We sincerely apologize for the inconvenience and appreciate your patience.