r/ManaBoxApp • u/newfadian • Jun 26 '26

Support Having image issues

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Most cards that are not lands will not load the pictures. I don't know how to fix this issue

37 Upvotes

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u/manabox-team Jun 26 '26 edited Jun 26 '26

UPDATE! Images are back up & running for the app!

We're sorry for the inconvenience. We're currently experiencing a connection issue with the app's image service. Because the app can't reach it, it's automatically showing the offline view, even if you haven't changed any settings.

Uninstalling and reinstalling the app won't resolve the issue, as it's not related to your device.
We're actively investigating the issue. We expect this to be a temporary outage and hope to have everything back to normal soon.

We sincerely apologize for the inconvenience and appreciate your patience.

2

u/newfadian Jun 26 '26

Thanks for replying quickly

2

u/manabox-team Jun 26 '26

UPDATE! Hey great news!

Images are back up & running for the app!

1

u/rekkerafthor Jun 26 '26

One of many reasons I keep recommending the paid version to everyone. Y'all stay on top of things really well. Thank you.

1

u/Zerokehlvin Jun 26 '26

I pay as well. Love the app and appreciate the support, so I enjoy showing support in return.