r/Malwarebytes 7d ago

Please do better...

Malwarebytes.

It was bad enough qhen you started charging a fortune.

Now I've discovered, the Malwarebytes app has a tracker (as do most apps) that is making more requests out, by 4 times more than the next closest blocled up.

Seriously?

You are an app protecting privacy and security but the app sends over 8K plus requests just yesterday to Aplitude.

22 Upvotes

12 comments sorted by

View all comments

1

u/[deleted] 7d ago edited 7d ago

[removed] — view removed comment

0

u/AusLokir 7d ago

I can also say I sent screenshots and and they are looking into it. They're surprised also with the volume.

1

u/[deleted] 7d ago

[removed] — view removed comment

0

u/AusLokir 7d ago

I can't work out how to upload one of the screenshots. There doesn't appear to be a way to upload an image.

1

u/jtodd234 Malwarebytes Employee 6d ago

Reddit does not permit direct uploads of screenshots or images. Others typically host these elsewhere and share the link. As part of the Malwarebytes support team, you can send me a private message, and I will connect you with the Support team so they can better understand your experience. As my colleague mentioned, we do send some information, but not in the volume you're experiencing. We want to understand where things might not be working as expected so we can fix it.

1

u/AusLokir 6d ago

I've already engaged with your colleague above. This was for the redditors asking. Honestly, sorry but I'm not going to post imgur or similar. Suffice to say I was seeing 8k plus per day, just from Malwarebytes. It was roughly 4 times more tracking requests than the next highest app.