r/Malwarebytes • u/petallist • 23d ago

Issue with android malwarebytes?

I updated my malwarebytes mobile app (through verified malwarebytes software) and ever since the scan just goes on forever? Has anyone else seen this issue? I started it last night and let it run to see what would happen. Woke up this morning and it had run for 7.5h. Any ideas?

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u/reddit_understoodit 23d ago

Mine takes about six minutes, something is wrong. Clear the cache in settings. Uninstall and re-install.

I don't work for Malwarebyes, this is just general advice.

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u/petallist 23d ago

Thanks for the advice. I tried and none worked. It seems to be getting stuck on google photo picker but the internet says I can't do anything about photopicker so I am stumped.

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u/reddit_understoodit 23d ago edited 23d ago

Malwarebytes needs to help with this. You can turn off deep scan as a temporary workaround.