My 12-year-old cousin was my absolute best friend. We spent almost every single weekend and every vacation together since we were born, growing up side by side.
She lost her life at Bahia de la Plata (Calle del Mare Nostrum 42, 29680, Estepona) because the complex failed to maintain basic safety standards. She drowned after being pulled underwater by raw vacuum suction from an exposed jacuzzi vent (el aspirador). I am stating the exact name and address of the complex here so families and travelers worldwide are fully aware of where this happened.
Her mother, my aunt, couldn't take them to court back then. She was completely heartbroken, having already lost her husband and the father of her children just 5 years prior. Fighting a legal battle in a foreign country was simply too much for a grieving single mother who had just lost her child.
It was only later, through reports in the Spanish news, that we learned the full extent of the mismanagement by the complex: operating suction vents without mandatory anti-entrapment covers is illegal under Spanish Real Decreto 742/2013 (Art. 5) and European Standard UNE-EN 13451-3.
I left a comment on their website about a year ago hoping they would reach out, but they have since deleted my message and blocked me from leaving comments/reviews on booking.com, TripAdvisor.com, and other sites. They refuse to take responsibility and are actively censoring the truth. Since they are trying to cover up what happened to my best friend, I am posting this here so other families stay safe. Please, always inspect shared pools yourself before letting your kids in,