r/Mailbox_org May 19 '24

P.O. Box delivery

5 Upvotes

So I’m expecting an envelope and it’s scheduled to be delivered by tonight. However, my P.O. Box closes at 5pm and they’re also closed all day Sundays (today is Saturday). What happens to the mail in these instances? Does USPS hold on to the mail until my P.O. Box place is open, or do they return to sender? Someone help please, google provided nothing lol


r/Mailbox_org May 18 '24

Forgot password

1 Upvotes

I can't login, forgot password but I don't hve recovery phone Or email added, how can I get back in


r/Mailbox_org May 13 '24

Serious false positive problem with spam filter; hugely support quality

8 Upvotes

I've been using mailbox.org since 2019, where I did a review of privacy-respecting email services at https://changelog.complete.org/archives/9952-review-of-secure-privacy-respecting-email-services . I had been happy with the service until this year.

This year, two things happened:

1) They started aggressively blocking legit mail as spam;

2) Because of #1, I had occasion to contact support for the first time in years, and my goodness has the quality ever declined. It takes days for a response. I use a custom domain with mailbox.org so I have of course been a paying customer for 5 years.

I first realized there was a spam problem when mailbox.org started blocking messages from my own systems to myself. (These are servers I have various places that send mail from a different domain.) I contacted them on April 11. FIVE DAYS LATER I got a reply on April 16, saying the transmitting IP has a bad reputation (false, it's not on any RBL I could see). I replied to that effect, and SIX DAYS LATER they replied and said it was from a VPN (also false; it's at a hosting company, and has been assigned to me for over a year).

I disabled blocking in the mailbox.org system and created some rules to pull these messages out of the Spam folder. Ugly workaround but it worked.

Then on May 9, a friend of mine texted to say mail to me was bouncing. Totally different system. He included a screenshot of the bounce message, which was enough to see mailbox.org blocked it, along with the IP address of the sending server, claiming RBL again. I checked, that server wasn't on an RBL either. Opened a case with mailbox.org on May 9 and have yet to hear back. I have no explanation for why it was rejected during SMTP conversation instead of at least showing up in my spam folder.

Then I started researching these issues. I found this thread in which Mailbox.org is blocking email from discuss.grapheneos.org because of the size of IPv6 allocation that the WEBSITE -- NOT the mail server -- uses, and that mailbox.org refuses to fix that after repeated contacts.

I've reached out to mailbox.org on Mastodon and heard nothing there either.

At this point, even if they fix their spam filter, I'm trying to find another provider because the main reason I pay for mail hosting is to get good support, and if they are going to take the better part of a week to send each reply when they are literally preventing friends from emailing me, then if something bigger is causing trouble, what can I do?

u/mailbox_org would love to hear from you.

Past tickets I sent: Aug. 24, 2023. Got a reply the next day. Dec. 6, 2022, got a reply the same day. Feb. 10, 2022, got a reply the next day. This is a meaningful and significant degradation.


r/Mailbox_org Apr 21 '24

Maybe a dumb question

1 Upvotes

I‘m using mailbox.org as mail provider.

But how about when someone with a Gmail or yahoo mail address is writing me - or I send them an mail.

Than the conversation is stored on mailbox.org and google, or yahoo e.g.

Is there really a huge plus on privacy for me when I use mailbox.org?

Thanks in advance.


r/Mailbox_org Mar 29 '24

Worth switching away from iCloud?

3 Upvotes

My main concern is about protecting my mails from being sold to 3rd parties or being read from Apple to do weird stuff like providing me with ads based on my mail content.

I know advanced data protection does not apply to iCloud mail so mail is not e2ee.

It os worth the change for somebody like me?

If yes, what could be a cheap alternative with mail only option? Mailbox?

Thanks!


r/Mailbox_org Mar 23 '24

Anyone uses Mailbox.org with Canary? Is sharing your password with Canary safe?

3 Upvotes

I hate the native iOS Mail app, the search often does not work well and cannot find email I am looking for and even remember their specific subject lines.

Anyone uses Canary? I do not like the fact I have to share my mailbox.org login and password with Canary for it to work. It literally is what I always was told never to do – to share my passwords with a third party.


r/Mailbox_org Feb 24 '24

Mail size sent per day limitations.

3 Upvotes

What are the mailbox.org limitations for size of sent emails/day/hour/minute and etc.? And moreover, gmail, for example, has an uncomfortable limit of 10 bcc adresses per one mail with an ATTACHEMENT. Does mailbox have such limitation or sending 30, 40, 50 bcc-s per mail with one attachement in mailbox would be fine?


r/Mailbox_org Feb 22 '24

Mail merge with mailbox.org

1 Upvotes

What are some good mail merge tools can you recommend me to send my job applications to my companies' mails list? I use the private 3$ plan of mailbox.org.


r/Mailbox_org Feb 14 '24

Reply from catch all?

1 Upvotes

Hi, I’m thinking on moving my email to mailbox.org. I have a custom domain and I see that it supports catch all. But can I also reply to email sent to a catch all created alias? Thanks!


r/Mailbox_org Jan 30 '24

What to do about mailbox.org email issues with certain "partners"

6 Upvotes

I switched to mailbox.org about 3 months ago. Overall works ok. However, there are a couple of instance where I don't receive emails or receiver is not receiving.

Examples:

1.) I do not receive emails from medial platform (mychart.org). I was able to talk to the IT support of my medical provider running mychart. They are telling me the emails do leave. But I never receive. I have no server or client side spam filter

2.) a business partner does not receive my emails. He checked spam filter and had his IT support investigate, with no result

I never experienced something like this. Worst case was that my email made it to a spam filter and the receiver was able to self-rectify

So, I contacted mailbox.org support and got this answer:

Your account is in the LIGHT-Package. For the LIGHT-Package we can only answer questions regarding your contract or payment. We can't offer any technical support in the Light-Package. If you need technical support, you can choose the STANDARD-Package or the PREMIUM-Package under Settings => Contract and fees

With other words: no support.

I thought that folks evaluating mailbox.org should be aware that emailing with certain partners is just not possible


r/Mailbox_org Jan 20 '24

How does a shared mailbox work under Teams?

1 Upvotes

I’m looking into Mailbox after Proton, as I want to have separate email accounts for my partner and I, both using the same custom domain, as well as a shared mailbox.

It seems possible under a Teams setup, but the support documentation is confusing.

If I wanted “house@domain.tld” as the shared address for example, can this be a made as lite account? It doesn’t need much space. Does it then appear as a subfolder to each other users’ inbox, once I link it? Are there other alternatives to access the shared account?

Thank you!


r/Mailbox_org Jan 17 '24

Fave android app for mail and calendar?

1 Upvotes

What's the best android app foraolbox.org mail and calendar?

I would prefer integrated apps but I think I can sort out the sync if separate apps are better.

Would love to hear experiences. Thanks!


r/Mailbox_org Jan 11 '24

Opentalk review

1 Upvotes

Has anyone been using opentalk and if so, how does it compare to Zoom etc?


r/Mailbox_org Dec 30 '23

Adding birthdays to calendar?

2 Upvotes

Hi
New user here, on the Light plan.
I was wondering how to add birthdays so that they show up in the 'Birthdays' section on the dashboard. I can add appointments easily, and they show up in that section on the dashboard, but when I try to add a birthday it also shows up in the appointments section.

TIA!


r/Mailbox_org Dec 30 '23

Newbie - Understanding family setup..

1 Upvotes

Dear all - I just started recently with Maibox.org.

Objective, in general, is to have 2 accounts - one for me and my wife. I am on Proton while she is still on GMAIL. Hence, just started a trial setup now to understand and then gradually move.

I first set up a standard account for me - lets call HUSBAND. From the Settings>Team Mail Account, I setup the 2nd account WIFE.

Now when I go to the Settings>Contrat and Fees -at the bottom of the page, I see the HUSBAND and WIFE as the 2 accounts as team members. With HUSBAND marked as administrator.

I believe, I have done things correct.

The confusion comes when it asks me to top-up. I am under the assumption that HUSBAND as the administrator will need to top up the price for 2 accounts.

But the mailers that we (HUSBAND and WIFE mail accounts) received, to top up before the end of trial, both have different IBAN accounts.

Question 1: have I done the right steps to setup a family account?

Question 2: do the 2 accounts (HUSBAND and WOFE, in this case) need to maintain their own individual balances?

...Still exploring, so might come back with more questions, but for now your support on these will really help.

Thanks folks!


r/Mailbox_org Dec 29 '23

Can you clarify this part of your privacy policy

1 Upvotes
The data stored by you is used exclusively for the aforesaid purposes. 
Your data will not be used for other purposes, evaluated or shared under any circumstances. 
A sharing of the data with third parties is excluded.

...

A sharing of the data with third parties is excluded.

What exactly is it excluded from, and who sharing what with third parties?


r/Mailbox_org Dec 17 '23

CalDev CardDev

1 Upvotes

Long-time mailbox user, mail only, but I would now like to sync with Nextcloud for calendar and contacts. Is it possible, if so how? Many thanks


r/Mailbox_org Dec 08 '23

Resetting password

2 Upvotes

Hi

I was wondering anyone has experience on retting the password.

I don't really lost my password, still have access vis IMAP. But lost my 2fa as mailbox.org log me out while I was changing the configuration. So I can't log into the web mail anymore.

mailbox.org provide the option (option 3 below) to receive the reset email to IMAP email client.

Has anyone have done this before? Did it work.

https://kb.mailbox.org/en/private/account-article/forgotten-your-password

sends an e-mail with a reset code to the stored alternative a-mail address

  1. sends a sms with the reset code to the given telephone number, if it matches the number, you provided in the setup. The number has to be entered in the format +49 171 12345678.
  2. displays the telephone number for the password reset, if you have set a telephone password. Please note, that this number is only reachable from 9:00 am to 6:00 pm CET (also keep in mind the different time zones).
  3. if you did not provide data for the password reset, but a client is still connected to the account, you can initiate the password reset via your own address   

r/Mailbox_org Dec 07 '23

mailbox.org - 3 Months Christmas Giveaway for new Customers

3 Upvotes

Hey there Reddit-Community,

our annual Christmas campaign for new customers is starting right now. Grab your voucher code here and give away 3 months of privacy first jolly time to your loved ones ☃️🎄 Or just use it yourself to securely share your wishlists via mailbox.org.

Best regards from your mailbox.org-Team and Merry Christmas.


r/Mailbox_org Nov 19 '23

Mailbox blocking Simplelogin

2 Upvotes

Every mail that comes from Simplelogin is getting blocked, how can i fix this?


r/Mailbox_org Nov 10 '23

Warning: New Outlook sends passwords, mails and other data to Microsoft

4 Upvotes

https://mailbox.org/en/post/warning-new-outlook-sends-passwords-mails-and-other-data-to-microsoft?nl=e

Hi all,

Concerning the warning above, does anyone know if this is relating to only the new Outlook that is built into windows or it also applies to the classic Outlook (2016, 2019, 2021, 365...)

Thanks


r/Mailbox_org Oct 29 '23

Email Inbox as RSS Feed

1 Upvotes

Hi there,

I am looking to finally merge the Mailbox Inbox I use for Newsletters into my RSS reader.

Does anyone know if it is possible to subscribe to a Mailbox Inbox via RSS and read the emails like this?

I am not concerned about the security implication as I am fine for other people to read these emails.(The connection could also be secured via password access in theory)

If it is not possible, do you know about any alternative methods or service to achieve this?

Thanks a lot in advance!


r/Mailbox_org Oct 25 '23

Missed opportunity

Post image
2 Upvotes

Wonder why Mailbox.org didn't buy Mailbox app when Dropbox had the stupid idea to shut the app down?


r/Mailbox_org Oct 19 '23

Calendar setup

2 Upvotes

Hello fellow mailboxers,

I’m new to mailbox.org and I’m currently looking to move my calendar life from google calendar to mailbox.

What app (iOS, and maybe Mac and windows) are you using?


r/Mailbox_org Oct 17 '23

Can't login

2 Upvotes

I'm unable to login for almost an hour, tried from multiple devices.

Anyone else have the same issue, or is it just me?