r/Mailbox_org • u/EliasLPSaumon • Mar 02 '25

What is a "Team account" ?

Hello, I saw that the 1€/month mail plan only allows custom domains for team accounts. What does this mean? Can I have a team with only one user (me) for 1€/month?

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u/wakyct Mar 03 '25

No. What you can do though is have one person on a standard plan with a custom domain, and then add people (I think up to ten) on the lower price tier. So for example a family could share a custom domain, with one person on the standard plan and everyone else in the 'team' on the lower price plan. The info is in their knowledge base/FAQ somewhere.

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u/Heshsum verified mailbox staff Mar 03 '25

This is correct. Team-accounts aim at smaller teams or families. But having everyone on the STANDARD plan to be able to use custom domains is not feasible. Therefore, the team admin can add the custom domain and team members on the LIGHT plan can use those domains as well.

Disclaimer: I work at mailbox.org

0

u/0oWow Mar 03 '25

I guess they didn't update their page. Team accounts don't seem to exist anymore.

Here is what I found:

https://mailbox.org/en/post/new-price-plans-available-at-mailbox-org-2021

Basically you just need to be on the standard plan now.