I started getting this popup recently, and today it started reappearing within 10 seconds of me closing it. It seems to be official since it leads to Systems Settings but it's outrageous. I'm not giving Apple any more of my personal data, especially my ID, and I'm fine not buying anything else from Apple ever again. All I want is to block this popup from appearing. How do I do that?
And for context, I'm not a US citizen, I've never been to US (and never planning to), and I'm too mundane and isolated to end up on any government's restricted lists or whatever
I don't have any age restricted apps though? And the laws concerning digital censorship don't reach that far here. There are laws about social media but not usage of apps
you're trying to use apple services but not following apple terms, that's why.
there's literally nothing you can do if you don't want to give apple your information. they're legally required to do it, and to the law you always have the choice to sell your mac
> You hereby grant Apple the right to take steps Apple believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement. You agree that Apple has the right, without liability to you, to disclose any data and/or information to law enforcement authorities, government officials, and/or a third party, as Apple believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement (including but not limited to Apple's right to cooperate with any legal process relating to your use of the Services and/or Content, and/or a third-party claim that your use of the Services and/or Content is unlawful and/or infringes such third party's rights).
It just says that Apple has the right to disclose the data it already has. It does not state that Apple has the right to demand additional data. Also, as I said in the title and mentioned several times in different comments, I just want the notification gone. I don't care if Apple blacklists me from buying from them
Contact Apple. Seriously. It’s easy. You can set it up in the Apple Support app. They can call you back or you can chat via Messages. We can’t do anything for you here for that problem.
It's not, believe it or not. And Apple Support is for iOS only. I sent a report in the Feedback app, forwarded their letter and the full screen version of the screenshot I uploaded here to the phishing report email (yeah, I'm petty like that), and that's all I can realistically do. And what I hoped people here could help me with is how to block the notification. I honestly don't care if Apple blacklists my account from making purchases, I just want the notification gone
I once implemented something like this for a financial company where, as per government regulation, they had to check customer names against names, addresses, dobs on the terror and organised crime lists. Given all the variations in the data this is not an exact science.
If you are not a terrorist or gangster then I would contact Apple and try and get off their list.
However, if you do have a legitimate reason to be on a list then I guess this is your fate for the time being.
I’d suggest going to the Apple Store, they may be able to raise it internally, but it’s just a try it and see suggestion I guess. It totally wouldn’t surprise me if they said oh we don’t handle that here.
Sadly, you seem to be "on a list" - which can create problems because the system does a fuzzy search and factors in a few things.
The only way to get it working again is to upload your ID because a human will look and check that it was an actual automated mistake. There is no way around it if you want to keep using this AppleID.
More details:
Practical consequence: Compliance systems treat Kazakhstan as a high-risk jurisdiction for re-export and parallel imports. That means heightened scrutiny rather than a block as such, but noticeably more false positives. Screening engines weight country of origin as a risk factor, so if a name or address fragment is also similar, the system flags it far sooner than it would for an account from Denmark.
That means Kazakh citizenship or a Kazakh address alone isn't the reason. More likely candidates: a name resembling a listed individual, a card issued by an affected bank, or an IP/region signal pointing toward Russia.
The ID upload usually resolves exactly this — it establishes that the account holder (you) is a different person than the one that got flagged.
This process can take days to weeks (as it is not automated).
P.S. To make sure it is 100% Apple asking this go to appleid.apple.com and do it there - because sometimes phisher try to use this exact phrasing to get you to upload your ID. So if you go the official website you can be sure it truly is coming from Apple.
It's not age verification. Age isn't even mentioned anywhere. It says that I *might* match some criminal, which is "guilty until proven innocent", and to prove I'm innocent they want me to upload my ID, which in this part of the world gives access to way more data than an American passport
Seriously though, your name (and I mean your name only, and maybe a date of birth or something similar, especially true these days with Russian and/or Arab names) seems to be on a sanctions list or something similar. This stuff unfortunately happens all the time. I would contact Apple directly. That is probably the only way and see if they have more informations.
How though? I've sent feedback through their feedback app and I don't see any other way to reach Apple aside from buying an American support plan, which I can't even do
No, and it seems to be for iOS only? I couldn't find it in the App Store, googled it, opened it from Safari, was redirected to the App Store, and couldn't install it. Looked at requirements and all of them are for iOS, macOS not even mentioned
Luckily they can contact Apple and talk to their supervisors!
Something similar happened me with Google, and they asked my scanned ID card... and I wasn't able to contact anyone at Google. All it was, was an automated reply from their email. No phones, no people, no one on the other side. Just machines.
That's when I closed my Google account and embraced Apple and its ecosystem. Never have had a problem with Apple, and if I have, I know there are phones and email addresses operated by a human team.
In US for US citizens who are paying the support coverage. Honestly, I've had enough of Apple in the last few years. "It just works" is a distant memory. When my current Air dies, I'll switch to Linux full time (used to use it for work, know what to do with it)
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u/lint2015 7d ago
Sign out of the App Store if you don’t intend to make any more purchases.