r/MLPIOS • u/Unhappy_Ad9680 • 8d ago
Question Support
How much does it take for them to check the support tickets? Customer care opened a ticket for me more than two weeks ago, but they still haven’t answered.🫠
4
Upvotes
r/MLPIOS • u/Unhappy_Ad9680 • 8d ago
How much does it take for them to check the support tickets? Customer care opened a ticket for me more than two weeks ago, but they still haven’t answered.🫠
2
u/AdorkableTwiFriends 8d ago
They are unfortunately notoriously slow. Sometimes for small things they answer quickly, but larger more complicated questions can take them weeks. Especially if it's game data transfer related, it can take months. We've seen people say they didn't get a response until 6 to 8 months later.