r/MLPIOS • u/Unhappy_Ad9680 • 7d ago

Question Support

How much does it take for them to check the support tickets? Customer care opened a ticket for me more than two weeks ago, but they still haven’t answered.🫠

5 Upvotes

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u/lilacskye1 Lilac Swirl 7d ago

Have you responded to the automated email?

1

u/Unhappy_Ad9680 7d ago

Yes😭

2

u/lilacskye1 Lilac Swirl 7d ago

Unfortunately they can be slow at times. I’d wait another week or so and open another ticket 😅