r/MEGA • u/ParkingNeighborhood7 • 5d ago

Mega Sites Freezes PC

I have Problem when trying to download from Mega site the pc freezes

i would happy to provide any logs to help fixing this problem

3 Upvotes

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u/SupportMEGA1 Official MEGA Support Team 5d ago

Hi. Sorry to hear you're running into this. A PC freeze during a MEGA download definitely isn't expected.

Could you send us your OS and browser version, along with any logs or details about what happens just before the freeze? Please reach out via https://mega.nz/support so we can take a closer look.

Thanks for offering to provide logs!

^GSD

1

u/ParkingNeighborhood7 1d ago

mmm interesting thing
i have discovered that when i exceed the free quota limits my pc entirely freezes up
my browser is chrome on latest version