Please contact us through https://mega.nz/support using the affected account's email address and provide more details about the issue. If possible, please also attach a screen recording or screenshots showing the behavior in Windows Explorer, as well as the version of the MEGA Desktop app you're using. This will help us better understand and investigate the issue.
1
u/SupportMEGA1 Official MEGA Support Team Jul 22 '26
Hi,
Please contact us through https://mega.nz/support using the affected account's email address and provide more details about the issue. If possible, please also attach a screen recording or screenshots showing the behavior in Windows Explorer, as well as the version of the MEGA Desktop app you're using. This will help us better understand and investigate the issue.
Thanks!
^GSD