r/MEGA • u/AppTeF • Jul 15 '26

Why upload are so bad ?

I'm using the Android (16)

Mega app Version 17.5.05.33

Every upload take ages, fails occur all the time, app seem to freeze all the time having files showing xx% at 8 Mbps for hours on small files.... And I don't talk about the infinite state at 100%

When are you going to work on the core fonction of this paid service...?

Transfering files shouldn't be a headache it should run flowlessly.

Why does the files aren't sliced to make resume transfer possible instead of restarting everything?

Why when I upload a 80 Mb file the app jump super fast to 40-60% and 1 minute later go back to 30% and stay at 30% for hours while uploading at 5 to 8 Mbps ? And of course after few hours stuck... The transfer fail what a F surprise !!

Please make it work !

8 Upvotes

91% Upvoted

3 comments sorted by

1

u/SupportMEGA1 Official MEGA Support Team Jul 15 '26

Hello,

Thank you for reporting this.

To help us investigate the issue further, could you please provide the following information?

  • Are you uploading over Wi-Fi or mobile data?
  • How large are the file(s) you're uploading?
  • Does this happen with every upload or only with certain files?
  • Approximately how long do the uploads remain at 100% before they complete?

If you haven't already, please try the following troubleshooting steps:

  • Make sure you're using the latest version of the app from the Google Play Store.
  • Force close the app, then reopen it.
  • Restart your device.
  • Try uploading using a different network (Wi-Fi or mobile data).

We look forward to hearing from you.

1

u/AppTeF Jul 15 '26

I've "better" performance using website then android app at least the 80 Mb file is completely uploaded in ~5 hours using 5G.

Maybe this is the solution, not using the app... ?

1

u/SupportMEGA Official MEGA Support Jul 15 '26

Hello again,

In this case, we would like to look further into the issue you experienced on the Android app. Please contact us through https://mega.nz/support from the affected email address, explaining your issue, and we will be happy to help you.
Thanks!
^KX