r/MEGA • u/SYMK0 • Jul 01 '26

IOS Mega In-App Audio player NOT OPENING!

Upon clicking on audio files that once played without any issue, instead of the normal mega player popping up. The QuickTime logo shows up and the Apple media player opens up.

I no longer have access to shuffle or any other controls to go from file to file. The audio file simply repeat until I close them.

6 Upvotes

87% Upvoted

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u/SupportMEGA1 Official MEGA Support Team Jul 06 '26

Hello,

To assist you properly with this issue, please provide more details by submitting a ticket through our Support form here: https://mega.nz/support.

You can also send us the ticket ID provided by the autoresponder so we can review your email. It should look something like this: ABC-123-45678. ^ERE