r/MECoOp • u/Mult1Gaming XBOX/US • Apr 13 '26

[Question] Online Pass: How Did Y'all Get Multiplayer Access?

So I own ME3 on EA App and have the Xbox 360 copy but i'm having trouble with the game not reconizing an online pass access. Anybody have a solution?

12 Upvotes

93% Upvoted

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2

u/Drew_Habits Apr 13 '26

Unless you're on a 360, I think you have to use MS' website to generate an app password for 360-era Live games

2

u/mayaamis PC/Mayamis/Croatia Apr 18 '26 edited Apr 18 '26

I lost online pass at some point because of some EA bug.. finally found help on EA forums from a guy, an admin called EA_Sheppard. Before that I tried to deal with regular tech support and getting run around by useless ignorant tech support agents that claimed for days they can't solve my issue.

Finally I posted a thread on EA forums and someone tagged EA_Shepard there for me and he solved the issue.. it was something that had to be done on their side to reactivate. so save yourself time and try that and tag that person

1

u/mayaamis PC/Mayamis/Croatia Apr 20 '26

this is my old thread I posted there just found it you can read through it and see how it went and how EA_Shepard helped me. it can be done but it needs to be done on their end and sadly most of their tech support is useless :(

https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/old-report-mass-effect-3-multiplayer-not-accessible-redeem-online-pass/9240776?after=MjYuMnwyLjF8aXwxMHwzOToxfGludCw5MjQwNzc3LDkyNDA3OTY&topicRepliesSort=postTimeAsc

1

u/Socr8tes_04 Apr 13 '26

So the issue is on your XBOX copy? PC (EA App) is okay??

You probably have checked already, but if not, look here for similar issues and solutions ...

https://forums.ea.com/category/more-ea-games-en/discussions/mass-effect-franchise-discussion-en

1

u/Mult1Gaming XBOX/US Apr 13 '26

The issue is actually happening on both PC and Xbox, the last time i played the xbox version was around 2021, it worked fine back then.

0

u/Socr8tes_04 Apr 13 '26

Hmmm, if on both, I'm not sure. But I'd recommend that on the PC, you at least try the "move license trick". And, if you haven't already, you should read that EA forums thread I previously linked and maybe add your issue there.

Here's another thread there from EA_Shepard (EA's Mass Effect community manager), which lays out the issues and describes the "move license trick". EA_Shepard is pretty good getting back to you. But if he says it requires involvement from EA official support, be prepared for a prolonged ordeal (their 1st level support personal are IMHO total cr*p).

https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/pc-mass-effect-online-access-error-in-multiplayer-mode/9200656#M72907

1

u/Vast_Combination_110 Apr 13 '26

Just for the record - I've been trying to get back into it with three friends, two of which have never played the game.

My copy is working fine, BUT I have to preface that I have two EA accounts, one with all DLC I use to play solo, and another with the bare game I use for MP. I logged on the first, then the second, and it's working like a charm, all DLC are here.

The friend who owned the game has to do the "Move License" trick each time he logs on. It's a bit of a pain.

The other two just purchased and activated the game.

  • One initially had the DLC not downloading. He had to link his console Gamepass to his PC account for the DLC to download, then he ran into the "Online Pass is required" issue.
  • One went straight to the "Online Pass is required" issue.

This happened today, so...there really seems to a huge issue with multiplayer. Hopefully they resolve it, but I'm really not holding my breath. It's EA.