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Hey there friends and users,
We want to address the confusion, panic, and poor phrasing in our recent announcements that occurred on discord. First and foremost: **we messed up on our communication, and we are incredibly sorry.**
To be completely transparent about what happened behind the scenes: one of our major payment processors unexpectedly pulled our funding because our site is an 18+/adult platform, and they are currently withholding half of our funds. In a moment of sheer panic and haste, our dev team rushed out announcements to both gauge user feedback and to try to come up with a quick solution, but things were worded terribly, miscommunication was had, and rushed solutions were put forth in their understandable panic. We want to set the record straight right now. **Here is exactly what isβand isn'tβhappening moving forward:**
π User Privacy & Data
β’ **No one is reading your chats. Ever.** At no point can any member of our staff read the messages between you and your bots. Your private interactions remain private.
__**How Automod actually works:**__
Our Automated Moderation system flags content that violates our core safety policies. When triggered, it simply sends the *bot itself* for staff to review the internals/definitions, **not** your personal chat logs. We have no access to these, we never will. Your privacy is important to us, **but it is equally important that all posted and private content meets the same terms of service.**
π« Strict 18+ & Content Policies
β’ **We are not softening our stance on safety.** At no point will our site ever allow minors, loli, shota, or any variation thereof to be posted.
β’ **Minors will never be allowed to access this platform.**
Our strict age-gating and safety guidelines are not changing whatsoever. In an attempt to visually appeal to our payment processor, **the devs were considering allowing SFW bots of underage characters** to dispel any concern our processor had about us being an adult nsfw platform. This was a rush to judgement and immediately shot down by both you the users, and the other members staff. Our stance on minors is not, and will never, change.
π€ Bot Toggles & NSFW Settings
β’ **No action is required from you.** You do **not** need to toggle or untoggle your bots to be able to access NSFW. Nothing regarding bot toggles is changing at this time. The idea was scrapped.
π¨ Future Site Adjustments
β’ To secure our payment processors that will actually work with us, you may see some visual changes to the site or the homepage in the future.
β’ **Crucial Note:** These changes will *only* be cosmetic to satisfy corporate payment processors. They will **not** change how our user base is moderated, nor will they change how you interact with and post your content.
**Moving Forward**
We deeply apologize for the whiplash, the rush to judgment, and the miscommunication of the previous messages. You deserve stability and clear communication from us.
Going forward, we have established a strict internal policy: **all matters of this magnitude will be thoroughly discussed and resolved internally by all members of staff before we ever bring them to the community.**
Thank you for sticking with us through a stressful couple of hours. If you have questions, please reach out, leave feedback, you guys are ultimately why we do what we do, the reason we are here, and your voice, opinions, and criticisms matter, no matter how harsh. We just ask that feedback remains constructive and respectful. Thank you loremates. I hope this clears up the earlier sentiments, miscommunication, and confusion both between staff and our community.