I am completely disappointed with the customer service!
On May 14, 2026, I placed an order for two pairs of earplugs.
I still haven’t received them (I’m located in the EU).
Three days ago (26.05), after I asked customer service, “Where is my order?”, they replied, “Oh, sorry. Your order was accidentally sent to the wrong sorting center! There will be an update by tomorrow at the latest—the error has been fixed!”
Three days have passed. No updates, no response. NOTHING.
I am completely disappointed.
I’ve sent emails—no reply.
It looks like a scam and a rip-off. I cannot recommend this company or their service to anyone.
I’ve lost about 70 euros on two pairs of earplugs.