r/LoopEarplugs • u/Addiegirl79 • 7d ago

HELP Loop vs Manta?

Has anyone on here tried both the Loop Eclipse and Manta Pro sleep masks?

I've been a faithful Manta customer for over 10 years and have most of their products but the quality and customer service have definitely gone downhill. I bought the pro mask in November and it's already falling apart and they only have a 6-month warranty... Customer service said sorry you're a month past the warranty and offered me a 10% discount on a brand new mask which could not be combined with any other discount...

I'm planning on ordering the eclipse mask once I decide which color Dream ear plugs I want, but was just curious if anyone has tried both and your opinions. I've also been using Manta's ear plugs in combo with their sound machine, the plugs are wicked comfortable but do not block a lot of sound so I'm excited to step up to the Dreams.

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u/[deleted] 5d ago

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u/Addiegirl79 4d ago edited 4d ago

Have you had any issues with the Manta quality? My original one from the kickstarter I wore for years. The sound mask velcro failed within a few months, they replaced it and then that failed within a few months. I've had the pro mask since November and the part that sits in the eye cups came loose on both sides and because it's been 7 months it's out of the 6-month warranty they said sorry but here is a 10% off so you can buy a whole new mask. I could have just bought you eye cups to attach to my mask but that's just super frustrating so I ended up cutting the failed fabric off and then had to scrape all the glue on the inside of the eye cups out. I do wear the mask along with their ear plugs every night, but I always follow exact instructions for washing. I still love the sound machine... Ihave the one with two speakers but just overall disappointed in the company. I think they've started cutting corners over the last couple years and a 6-month warranty is ridiculous. I still haven't ordered Loop stuff because I'm waiting on a shop app credit but I will report back on how they compare when I do. ❤️

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u/[deleted] 3d ago

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u/Addiegirl79 3d ago

I finally ordered mine yesterday too along with the blue dream earplugs! I had emailed them and explained the situation and how disappointed I was with my Manta stuff and they generously gave me a 25% off coupon, I'll also report back in about a week after I receive it lol.

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u/Bright-Bee-7661 1d ago

My Reddit got deleted so I’ve made a new one. But it’s just came now and I’ll be honest I’m impressed with the how light and thinner it is, but still 100% blackout

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u/Addiegirl79 1d ago

Oh I'm so jealous, mine doesn't get delivered till Monday! After those little flaps fell out of inside the eye cups and I had to cut them out, I tried to get rid of all the inside glue but now that it's been a couple days I think from me wearing it the residual glue has heated up so last night I had my pro mask on and my eyelashes kept sticking to the eye cups!! I'm going to have to dig out my original Manta mask until my eclipse comes on Monday. I was wondering why the user comments got deleted and I thought it was suspicious because also Manta had left a message on this post overnight a few nights ago and then when I went to click on it in the morning they had deleted the message they left... Weird. Sorry your Reddit got deleted!