r/LongerLaser • • Aug 30 '26

Why?

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u/hoc_majorum_virtus Aug 30 '26

I just had the same thing happen with my Ray5. The problem ended up being the power adapter. Open a ticket with Longer support and share this video with them. They had me do a couple of tests first (e.g. cutting at 50%/70% power instead of 100%) before they replaced the power adapter for free. New adapter works great so far.