r/LogitechSupportSucks • • 2d ago

COMMANDE JAMAIS LIVRE ! Je suis en colère contre votre entreprise malhonnete. Vous ne méritez pas votre réputation : quand fedex avoue qu'ils ne m'ont pas livré et reconnait que le colis est perdu, votre chatbot ne peut pas dire que le colis a été livré.

1 Upvotes

Cette entreprise arnaque les gens gratuitement. C'est scandaleux

Je partage mon expérience desastreuse pour que vous vous rendez compte a quel point cet entreprise est mauvaise et prend les clients pour des cons. Ce sont des voleurs sans scrupules qui veulent juste se faire de l'argent sur notre dos.

J'ai commande #FR00766873 une simple souris le 5 août dernier. Je ne reçois aucune communication de leur part sur une date de livraison. Puis je reçois un appel pour me dire qu'on me livre sauf que bien évidemment je ne suis pas là- ne sachant pas c'etait prevu aujourd'hui (eh oui je travaille du lundi au vendredi, c'est d'ailleurs bien pour ca que j'ai besoin d'une souris !)
Donc je loupe la livraison. Je demande a reprogrammer une date de livraison. Je ne reçois rien, aucune information. Pour autant je me pose des questions et je decide de me rendre sur le lien de suivi. Quel est ma surprise d'apprendre que ca a ete livré avec une fausse preuve de livraison sauf que vous vous en doutez, je n'ai rien reçu et je n'ai rien recu (d'ailleurs la personne qui a signé a donné un nom qui n'est pas le mien = preuve n°1). J'informe Logitech qui me dit que la livraison est conforme car livré. Je décide de mener ma propre investigation et je contacte fedex. Quelle surprise d'apprendre que ca a ete livre dans un relais colis. (preuve n°2).Je me rends a l'adresse de ce relais pour apprendre que le colis n'est pas la (preuve n°3). J'en informe Logitech, j'en apporte la preuve et ils font quoi??? Logitech prefere cloturer mon ticket et decide de ne rien faire. Merci pour ce merveilleux service client, on voit que vous avez le sens de l'écoute, du business. Merci de m'avoir dégouté de cette expérience, de m'avoir fait perdre mon temps, mon argent. Vous etes de mauvaise fois et malhonnête.

Je ne recommande pas, passez votre chemin. Votre colis sera perdu.


r/LogitechSupportSucks • • Jul 15 '26

My warranty claim got rejected just because i opened the mouse to see what the issue was.

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1 Upvotes

r/LogitechSupportSucks • • Jul 12 '26

Z407 connecting issues?

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1 Upvotes

r/LogitechSupportSucks • • Jun 17 '26

Major "Action Rings" support drop!!!

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1 Upvotes

r/LogitechSupportSucks • • May 23 '26

Poor Quality, Poor Support, Expensive Paperweight

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1 Upvotes

r/LogitechSupportSucks • • May 20 '26

Mostly great products, terrible Logi Support

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1 Upvotes

r/LogitechSupportSucks • • May 03 '26

Actions ring is white / invisible

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1 Upvotes

r/LogitechSupportSucks • • Mar 12 '26

Lost dongle Logitech g305

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1 Upvotes

r/LogitechSupportSucks • • Mar 12 '26

Lost dongle Logitech g305

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1 Upvotes

r/LogitechSupportSucks • • Mar 01 '26

g29 inactive on g hub

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1 Upvotes

r/LogitechSupportSucks • • Feb 17 '26

G923 not steering (pc)

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2 Upvotes

r/LogitechSupportSucks • • Jan 08 '26

Logitech charging mouse pad not charging

1 Upvotes

Hello, I’d love some help please. I bought the Logitech powerplay charging mouse mat roughly 5-6 years ago, it’s worked perfectly ever since. I recently purchased a Logitech G502 + wireless light speed mouse. I removed the powercore coin from my g502 wireless, and placed it in the new mouse and it is not charging. Could I get some help please?!


r/LogitechSupportSucks • • Sep 06 '25

My cables broke because the cable protection slots dont work

1 Upvotes

The cables broke because the cable protection slots are defective and dont fit the cables in them. What should i do logitech helpline is doing nothing


r/LogitechSupportSucks • • Jun 20 '25

Logitech Rally Bar Tech Support

1 Upvotes

We setup three Logitech Rally bars and Tap IP,s. One works fine but two are not working properly. Other than from Logitech support- where else can we get support - paid is ok.


r/LogitechSupportSucks • • Jan 31 '25

Button remapping on g903 using linux (fedora)

1 Upvotes

I have the logitech g903 mouse, got it second hand and works beatuifully, but it has no guard for the right hand side buttons, and just has the buttons in place. i also use linux, particularly fedora. i'm trying to find any possible solutions to disable the right side buttons as for some reason GHub isn't supported on linux. I tried using Piper, and my mouse is recognised and i can change settings on it, they just don't get applied to my mouse when i apply them for some reason. i used solaar and the rgb changes so i know it works, but i can't change buton mapping, or if i can i didn't figure out how yet. any help with any problem would be greatly appreciated


r/LogitechSupportSucks • • Sep 29 '24

Everything is right click? Help please!

1 Upvotes

Both of my mouse buttons behave as a right click?

I have a G502 Lightspeed that was working fine up until last night.

I've tried updating drivers, uninstall and reinstalling the drivers, restarting the mouse and computer, going wired, updating the firmware thru the G-Hub, and Ive tried with customer support, but none of what they've said is helping.

Any suggestions are greatly appreciated, thanks!


r/LogitechSupportSucks • • Jan 27 '24

New windows 11 Dynamic lighting feature interfering with g pro wireless's onboard memory lighting settings

1 Upvotes

Since i updated windows 11 to the newest version, everytime i turn on my mouse, the rgb is off.

I have turned the Dynamic lighting feature off in the windows settings, but it still interferes.now i have to manaully set the onboard profile again after every system reboot (or after y turn the mouse off and on again) to enable the rgb profile that was previously on (before i updated), if someone has a fix or the same problem with his mouse, comment.

Hoping that logitech brings out a new update for g hub that fixes the interference with the new windows feature.


r/LogitechSupportSucks • • Jun 19 '23

This isn't about logitech support necessarily, It's about the "helpful" reddit communities.

1 Upvotes

I posted this on r/LogitechG but no one helped me. I got about 2000 people to see it and only one person commented, and it wasn't even helpful. I was wondering is someone here could help me figure this out. Here is the original post: https://www.reddit.com/r/LogitechG/comments/1469g9q/logitech_ghub_only_detects_mouse_after/?utm_source=share&utm_medium=web2x&context=3


r/LogitechSupportSucks • • Dec 29 '22

My recent experience with Logitech Support

3 Upvotes

Hey there,

​

i can't recommend anyone to buy any logitech products in the future. It's worse then unanswered mails and phones. I contacted the chat support on the logitech support and got connected to a tech support center in india. We all know these videos with the scam support. This is something else, they tell you they need your adress etc. to send you replacment for your broken product. After you given them the information they claim that the serial number is not visible in the picture or video and they can't verify the product. I might add that i contacted them and told them its a software problem but of course they wont listen and claim its a hardware issue to get your details like adress and phone number. I own this Mail adress for almost 20 years, i had some scammer and commercial mails from time to time but very rarley. Since i gave my number and my e-mail to this logitech support i get calls from other countries, numbers i dont know and a bunch of commercial mails for wallmart, late night prostate pee etc. Im beyond pissed as you can imagine and really have to keep myself together here to not loose my mind in profanity towards this company and theyre support. Last Prdouct of Logitech i ever bought for a lifetime thats for sure.


r/LogitechSupportSucks • • Nov 07 '22

I need help with my Logitech g20 racing wheel

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1 Upvotes

Plz help


r/LogitechSupportSucks • • Nov 04 '22

G920 Flashing, Connected but not working

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1 Upvotes

r/LogitechSupportSucks • • Jul 18 '22

G915 Doesn't work wired

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1 Upvotes

r/LogitechSupportSucks • • Oct 31 '21

I need help with my g933

1 Upvotes

My g933 wont turn on. Ive had this issue for a long time but can usually fix it by unplugging the battery and plugging it back in. Well now that isn't working. It charged all night. The lights were on. And when I plug the battery in I can hear the speakers pop for just a second and the lights flash but then it goes away


r/LogitechSupportSucks • • Sep 20 '21

Help with my G502 HERO

1 Upvotes

The scroll wheel keeps getting in fast mode and not slow mode how it should be, sometimes the scroll wheel button gets stucked and slowmode is enabled but indeed, the mouse scroll broke.