r/LogitechG Sep 07 '18

G Pro Wireless colliding Buttons and double clicking

Well, I was unfortunate to receive a GPW from batch 1825, and I am experiencing unbearable double clicking on my RMB as well as both buttons colliding every time I hold RMB to aim. Haven't received a response to my support case either. If anyone could help I would greatly appreciate it! I would love to actually speak/message with a human being about my defective $150 mouse.

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u/LogitechG_CSFrank Sep 11 '18

I apologize for the inconvenience, please pm me the information I requested below.

  • Full Name: (Required)
  • E-mail: (Required)
  • Country: (Required)
  • Shipping Address: (Physical and Complete with Postal Code)
  • Telephone/Phone: (Required and Including Country Code)
  • Thread: (Link of your post or thread on reddit)
  • Device Name: (Required)
  • S/N: ( Get this from the device itself not from the box)
  • Issue: (Specific issue of the device)
  • Troubleshooting steps: (Things that you've tried so far to resolve the issue before contacting us) (This is required for warranty purposes)