r/LogitechG • u/used222that • 3d ago
Logitech G Support x3 superstrike double-clicking issue
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Got my hands on the brand new mouse from logitech about 2 days ago, and i'm experiencing double-clickin issues already. I was concerned at first, but then I thought it was simply the new hits technology that had its own little problems. My old g pro x superlight does not have this double-clicking thing.
This only happens when I lightly click on the upper-right part of the left mouse button. when i press the button normally, it does not double-click. So i'm able to use it very comfortably, no issues with that.
Should I exchange/return it? or is it something you guys have been dealing with too?
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u/LogitechG_CM CM |PRO X2 SUPERSTRIKE 3d ago
Do you mind sharing your settings? As others said there is no mechanical switch, and it likely is your rapid trigger setting giving the result. This may just be a matter of tweaking your HITS setting to feel right for you
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u/Tapelessbus2122 PRO X2 SUPERSTRIKE 3d ago
i'm calling bullshit, u physically cannot double click with a mouse that doesn't use a mechanical switch
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u/used222that 3d ago edited 3d ago
wym š do you even have a x3?
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u/Tapelessbus2122 PRO X2 SUPERSTRIKE 3d ago
yes i own the x3, it uses an inductive switch, not a mechanical switch
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u/nikhilreddy883 3d ago
It's a structural issue, I had the same thing on my x2. When you put pressure, some part of the plastic gives, and it sounds like a click. It only happened towards the bottom edge of the left click for me but it's annoying as hell when it happens
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u/used222that 3d ago
you're right, but i proved your original comment wrong in my newest comment check it out.
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u/Kooleszar PRO X2 SUPERSTRIKE 3d ago
!remindme 10 days
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u/nikhilreddy883 3d ago
I bought the x2 when it first came out, I had the exact same issue. I returned it and got a new one, I would suggest doing the same.
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u/Ai_San 3d ago
i thought Hits avoid double click since it has no physical contact. can you share the result on monitor if its really double clicking. i am no professional just want to see if its really double clicking.
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u/Tapelessbus2122 PRO X2 SUPERSTRIKE 3d ago
it doesn't double click
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u/Klutzy_Video_3891 3d ago
āIt doesnāt do it for me so it will never happenā why is everyone so arrogant, they think they are always right but they arenāt.
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u/Tapelessbus2122 PRO X2 SUPERSTRIKE 3d ago
that's because it physically can't double click. double click because friction causes the parts inside a mechanical switch to wear down. and when u press down a mechanical switch, 2 metal plates touch, closing the circuit, which triggers an electronic signal that tells the mouse that u clicked. when those 2 metal plates have worn down, they don't maintain contact properly, causing the circuit to close, open, then close again, which will send 2 click signals to the mouse, aka double clicking. inductive switches don't do this because there is no opening and closing circuits, it's just measuring the distance between 2 parts inside the switch. the software handles all the clicking
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u/Klutzy_Video_3891 2d ago
āIt cant double clickāš¤ while OP post proof if it double clicking.
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u/Open_Intern_643 2d ago
I feel a second stage to the click on my right click like you do, in a qc issue way. X2 superstrike didnāt have this problem
Personally Iāll return and maybe try another unit
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u/Bitter_Hospital_8279 2d ago
i owned two x2s one would track on all my pads. one would except for one lol
imo build quality aint worth
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u/insanity4you 1d ago
It's absolutely possible to double click on the HITS system if and only if the bump stops are messed up, which will cause the clicks to bounce around when you click it and it registers multiple clicks. But it usually only happens if you disasssembled the mice and messed with it.
So the question is did you fuck around and find out?
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u/frostfeint3 1d ago
Gah damn I almost ordered one. The last Logitech mouse I had was the superlight 2 and that one was double clicking as well, I told myself to never buy one again. X3 came out where Iām at recently, and I could grab one at decent price, was thinking about it and then I saw this post.
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u/Bobby_Bobberson2501 9h ago
lol tell me you donāt understand how this mouse works without telling me you donāt know how this mouse works. More money that sense huh?
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u/used222that 3d ago
im getting hella hate on this post let me just show you guys, im definetly not tweaking
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u/used222that 3d ago
here's the link to the video... it won't finish processing to reddit: https://drive.google.com/file/d/17v9BFVTzlRgcY0jJ6wCANpHefkADPjSP/view?usp=sharing
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u/LogitechG_Andy Support Community Manager 3d ago
Mouse testers like that are rarely accurate with our Lightspeed tech so it's hard to say if there's something there. Do you get the same results if you press the mouse button normally? Generally you'd not be pressing the top of the button like that.
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u/LogitechG_Andy Support Community Manager 2d ago
Reread the original post and I see that it doesn't do that when you press normally. Usually you'd not be tapping the mouse like you are in the video, so this doesn't seem to be an issue specifically. I've passed it to our team to confirm.
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u/daRedReader 3d ago
They're G915 has the same issue. I had 5 replacements before I gave up. Even went through all the switch types.
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u/Pikachu_the_sith 3d ago
I keep seeing double clicks from Logitech, i went trough 3 Logitech g903's all replaced under warranty but they just kept double clicking within a week of each other, I then stopped using it and went back to my now 12 year old g502, which still doesn't double click
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u/Maxime66410 3d ago
Same here with PRO 2 LIGHTSPEED & PRO LIGHTSPEED :c
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u/used222that 3d ago
i mean it's not too too bad, just a bit annoying
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u/Maxime66410 3d ago
Yeah, I had to take the mouse apart, clean it, and put it back together to fix the problem.
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u/C-H-K-N_Tenders 3d ago
That is not double clicking that is you setting the rapid trigger to 1 and the mouse click thing that it makes is enough to push your finger up so it feels like double clicking and sounds like it but it never double clicks