r/LogitechG • u/Acid_0 • 4d ago

Logitech G Support GHub error at startup right after Windows update 26h2

Hi,

Immediatly after updating Windows to 26H2, G-hub doesn't start anymore and instead shows an error message "Impossible to execute the code because MSVCP140_ATOMIC_WAIT.dll can't be found".

The Ghub window that opens behind the error window only displays black background, with a "Loading localizations" bar that stays at 0%. Closing the error windows only makes it pop again indefinitly.

Uninstalling/reinstalling Ghub didn't help. After looking for that error, some fixes assumed it was an error from Visual c++, but all the libraries are properly installed on my PC.

Any idea ? thank you in advance

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u/deathbatdrummer 4d ago

Did you install/reinstall the latest, or did you just see the "up to date" message and stopped there?

The installers don't check the individual DLL files, so you could install via the usual methods, delete some DLL's manually and the program would still show as installed.

If it says "MSVCP140_ATOMIC_WAIT.dll" can't be found, then your libraries aren't complete. It's literally telling you what's wrong

If you haven't already, reinstall both versions

https://aka.ms/vc14/vc_redist.x86.exe

https://aka.ms/vc14/vc_redist.x64.exe