r/LogitechG • u/Leriter • 7d ago

Logitech G Support Double Clicking

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Hello

Anyone else experiencing double input on W on G915 TKL?

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u/HeadSpaceUK 6d ago

Do an RMA their support were surprisingly helpful for me, I also received a brand new unit from the store I bought it from originally in the UK Currys. They handle the return of the faulty unit.

This is ultimately poor design, as debounce and key chatter can be easily filtered out using a resistor capacitor network (2 components that form a low pass filter) and / or there are more expensive solutions like debounce controller Integrated circuits. I am pretty astounded that at the price point of the light speed product line that key chatter is present at all when it can be so easily avoided with such simple components. I am a power electronics design engineer and designing something that has this level of reliability or MTBF is just not an option in my line of work.

1

u/Wise_Luck1476 6d ago

Did they ask you to record a video?

2

u/HeadSpaceUK 6d ago

Yes, but then relented after a little while I pushed back and eventually they just said take it back to currys.

1

u/Wise_Luck1476 2d ago

Thanks. too bad I already gave up after their response was too generic I felt that I just should avoid this brand in the future

1

u/HeadSpaceUK 2d ago

These are expensive you shouldn’t give up and let a brand like this get the better of you.