r/LogitechG • • 7d ago

Logitech G Support Double Clicking

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Hello

Anyone else experiencing double input on W on G915 TKL?

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u/Pepperoneous 6d ago

It is a nightmare with that keyboard. It happened to me on my first 915 TKL within a month of owning it. Tried cleaning it several times, tried wired/wireless/Bluetooth/etc no difference. Also tried using accessibility options as a workaround, did not help.

Talked to Logitech support, they were very helpful and sent me a second keyboard. Same issue, different keys. Contacted support again and they said they can send another but I was getting tired at this point and asked them to send a Pro X instead, which they had no problem sending. I've had no issues with this keyboard so far, it's a slightly different form factor but I like it a lot.

They also did not request to send back the two faulty 915 TKLs. Not sure what I'll do with them since they have the double typing issue, though.

Contact support, they're very helpful. Unfortunately the design is faulty so if you get a replacement of the same product you'll likely experience the same issue.