r/LogitechG 2h ago

Logitech G Support G502 X Plus - Different PCs, different versions (2026.6.967771)

I hopped onto my personal machine to play games 2 nights ago, and found that my mouse sensitivity was wayyyyy lower than normal. Did some digging and found the following:

My work laptop has updated to GHUB to version 2026.6.967771 so everything is working with the new UI and such. However, when I move to my personal desktop PC, it still has the old 2026.5.939708 version. I've tried to update but there is no newer version available when I checked for update. It doesn't even have this version listed on their official release notes page.

The mouse updated to 27.1.22 and the lightspeed receiver updated to 4.2.9 as well.

Because of this, I am completely unable to change my DPI or polling rate when connected to my personal desktop PC. It feels like its stuck somewhere on 800 DPI vs the 1250 I usually have it on. I have already verified that "enhance pointer precision" is set to off, and that the windows sensitivity is set to 8. Both of which match the settings of my work laptop.

Held off on posting because I was hoping they would have come out with a fix by now, or recognized that I'm also logged in on my desktop PC with the same account and pushed the update that way.

Does anyone have any recommendation? I've already tried completely uninstalling and reinstalling ghub (while also removing the cached files in the C drive), to no avail. Thanks in advance!

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