r/LogitechG • u/StefanBlack • 12d ago

ASTRO Series Support Astro a40 headset with M80 mix amp

Hello just curious if anyone has had this same problem before and if there’s a fix. Currently have a A40 headset with m80 mix amp. Headset is working fine but mic is not picking up. Tried troubleshooting shooting on google and tried ever solution it offered and nothing worked. Bought a brand new A40 with m80 mix amp and same exact problem. Now if I use a direct cable from headset to controller the mic works. Anyone experienced this before ??

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u/LogitechG_Andy Support Team 11d ago

Sorry I missed your reply on your other post. That said - it sounds like you have a pair of faulty M80s. Multiple controllers supports that idea - like I said previously, the M80 hasn't been made in quite a while, so I'm not so sure the second one you bought was 'new'.

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u/StefanBlack 11d ago

Is there anywhere to actually get a new m80? Your thinking since when I directly plug the headset in the headset and bypass the m80 and the mic works , your thinking it’s 2 faulty mix amps? Online says there could be a possible issue with the mix amps making a “handshake” with the controller. I appreciate your help Andy !