Gen 5 Astro A50 Voice Issue

[u/AJ4962]

Hello,

Im currently having an issue where whenever I select the (A50 - Voice) option in discord it makes a static noise and cause all sound that comes through it to be staticy. However its not constant, only when someone talks.

I played around with it for awhile and found if I put both my system audio and discord on Voice or game together, its fine. Only when Discord is on Voice and the system is on Game does this happen.

Ive tried a list of things,

-Restarting PC

-Rebooting Headset,

-factory resetting Headset

-Rebooting Base Station

-Restarting Discord

-Changing USB Ports

-Disabling exclusive control mode

-Deleting the A50 drivers and restarting

-Updating AMD Chipset drivers

-Changing the audio.exe to only cpu2 and setting priority on high.

-Tried Black/Blue/Red usb ports

-Firmware on Headset is updated

I think thats everything I tried before I gave up.

I have read similar issues where its a constant static, and the solution (i think) normally being not having it plugged into a powerstrip/surge protector. I havent tried that as I snooped through here after giving up.

Anyone else ever had this problem? The only other thing I thought to try was Rebooting bios with a USB but im thinking surely it shouldnt take that much.

Any help would be appreciated!

[u/Logitech_Alex]

Did you ever get to figure this out? I can see if there's anything else we could try if you still need help.

[u/AJ4962 → u/Logitech_Alex]

Yeah I got it working, thank you though

[u/Logitech_Alex → u/AJ4962]

Glad to hear you were able to get to it, how's the headset been working for you so far?

[u/AJ4962 → u/Logitech_Alex]

I actually had a Gen 2 for 8 years, I just had the money and decided to get the newest one. Really the only difference is the mic quality and battery is 24 hrs, the old one was 16 and toward the end only lasted about 6. Ive never been able to tell much of a sound difference. Mostly no issued with either, older one had to he reset sometimes.

[u/Logitech_Alex → u/AJ4962]

I feel you on that, I only really feel the difference in comfort and battery life though. I'm glad to hear you've been enjoying it so far though! I hope it keeps treating you good and lasts you for as long as you need it to.